Global Operations Analytics & Insights Leader

Pandora; København; On-site; DKK 900,000 - 1,200,000; Full time

Job summary

Pandora in Copenhagen is seeking a Manager, Global Operations Analytics & Insights to lead the analytics agenda across Global Omni Operations. You will ensure trusted data, meaningful insights, and consistent performance measurement across regions, channels, and functions, acting as the business owner of Operations data and analytics.

You will partner with Data & Analytics, Digital & Technology, and Finance to align analytics investments with business priorities, drive adoption of data-driven

Qualifications

• Experience leading analytics, performance management or operational excellence activities.
• Strong understanding of KPI frameworks and data-driven decision-making.
• Experience across multiple operational functions in a global environment.
• Ability to influence stakeholders and drive cross-functional alignment.
• Knowledge of modern analytics, data governance and AI-enabled capabilities.

Responsibilities

• Own the Global Omni Operations analytics strategy, roadmap and priorities.
• Act as the business owner for Operations data, KPI frameworks and performance standards.
• Own and govern the Omni Operations analytics demand funnel, including intake, prioritization and roadmap management and value realization tracking.
• Drive adoption of analytics solutions and insights, ensuring they are translated into business decisions and measurable operational value.
• Ensure trusted, consistent and scalable Omni Operations data, reporting and analytics capabilities that enable business decision-making and operational improvements.
• Drive alignment and adoption across Omni Operations functions, regions and stakeholders on performance measuremen, analytics priorities and data-driven ways of working.
• Identify and prioritize opportunities for advanced analytics and AI-enabled decision making.
• Build strong partners with Operations, D&A and D&T teams.
• Lead and develop the Operations Analytics and Insights team.

Skills

Analytics leadership

KPI frameworks

Global cross-functional

Stakeholder influence

Data governance & AI

Job description

Pandora in Copenhagen is seeking a Manager, Global Operations Analytics & Insights to lead the analytics agenda across Global Omni Operations. You will ensure trusted data, meaningful insights, and consistent performance measurement across regions, channels, and functions, acting as the business owner of Operations data and analytics.

You will partner with Data & Analytics, Digital & Technology, and Finance to align analytics investments with business priorities, drive adoption of data-driven