Global Lead Excellence Architect — Process & Adoption

Grundfos GmbH; Denmark; Hybrid; DKK 900,000 - 1,100,000; Full time

Benefits offered by this job

Annual bonus

Health insurance

Volunteer days

Training programmes

Job summary

Grundfos seeks a Senior Business Process Owner – Leads to own the global Lead Excellence process model and drive adoption of key lead management tools. You will align Marketing and Sales Excellence and coordinate across divisions to enable scalable lead processes.

The role requires a strong process mindset, 5+ years in process excellence or related commercial areas, and hands-on experience with CRM and marketing automation platforms. Hybrid work arrangement offered.

Qualifications

• Master's degree in business or related field or equivalent experience.
• 5+ years of experience within process excellence, sales, marketing or related commercial area.
• Proven track record of driving process improvements within commercial functions.
• Strong understanding of CRM systems, marketing automation tools and lead management processes.

Responsibilities

• Own and continuously improve the global Lead Excellence process model across CRM, Marketing Module, Lead App, Lead Matching Tool, Marketo, and Zinfi.
• Drive adoption of lead management tools and establish global best practices for lead handling and qualification.
• Act as business owner toward Product Teams by defining requirements, testing solutions, and supporting successful deployments.
• Design future lead processes with global stakeholders, identify gaps, and optimize workflows.
• Deliver reporting and insights that support data-driven decision-making.
• Collaborate across Divisions, Digital & Customer Excellence, Grundfos IS, and Group Services to drive process excellence.

Skills

Process thinking

Stakeholder management

Analytical mindset

Sales & Marketing experience

Education

Master's degree in business or related field

Tools

CRM systems (SAP Salesforce)

Marketing automation (Marketo)

Lead management tools

Job description

Grundfos seeks a Senior Business Process Owner – Leads to own the global Lead Excellence process model and drive adoption of key lead management tools. You will align Marketing and Sales Excellence and coordinate across divisions to enable scalable lead processes.

The role requires a strong process mindset, 5+ years in process excellence or related commercial areas, and hands-on experience with CRM and marketing automation platforms. Hybrid work arrangement offered.