Global HCM Service Owner - Shape HR IT Value

Danish Crown A/S; Randers; On-site; DKK 800,000 - 1,200,000; Full time

Job summary

Danish Crown is seeking a Service Owner for Human Capital Management within Global IT Business Engagement. You will shape how IT supports HR and the employee experience in a global organization, setting direction and delivering clear business value.

You will lead cross-functional collaboration with HR, IT, and external partners, driving governance and scalable HCM solutions while avoiding day-to-day operations responsibility.

Qualifications

• Experience in service ownership, product management, enterprise applications, solution architecture, or a similar discipline.
• Experience working across business and technology in a complex or global organization.
• Understanding of HR processes, HCM solutions, or other business-critical enterprise applications.
• Ability to create alignment, manage stakeholders, and influence decisions across boundaries.
• Experience driving improvements, transformation, and business value realization.
• Ability to balance strategic, operational, compliance, and technology considerations.

Responsibilities

• Own the HCM service strategy, roadmap, lifecycle, and value realization.
• Define service offerings, service levels, performance measures, and expected outcomes.
• Prioritize improvements and investments based on business value, risk, compliance, and demand.
• Ensure HCM services support efficient, standardized, and user-friendly HR processes.
• Shape a coherent, scalable solution landscape in close collaboration with architecture and IT teams.
• Collaborate across HR, business, IT, operations, and vendors to maximize adoption and service value.

Job description

Danish Crown is seeking a Service Owner for Human Capital Management within Global IT Business Engagement. You will shape how IT supports HR and the employee experience in a global organization, setting direction and delivering clear business value.

You will lead cross-functional collaboration with HR, IT, and external partners, driving governance and scalable HCM solutions while avoiding day-to-day operations responsibility.