Fintech Onboarding Specialist – Smooth Merchant Setup

Market Pay; Kongens Lyngby; On-site; DKK 420,000 - 520,000; Full time

Job summary

Market Pay Online is seeking a Boarding Specialist to join our onboarding team in Copenhagen at Gothersgade. You will own the customer journey from initial handover to go-live and beyond, ensuring a smooth setup and ongoing success for merchants.

You will coordinate with customers, acquiring partners and Market Pay colleagues to keep projects moving, explain complex payments processes clearly, and maintain strong relationships across the lifecycle.

Qualifications

• Experience in onboarding and payments or similar roles.

Responsibilities

• Own the customer journey from sales handover to go-live and beyond.
• Coordinate with customers, acquiring partners and colleagues.
• Set up and manage acquiring applications and merchant maintenance.
• Explain complex processes clearly and translate payments language.
• Keep deadlines and priorities, align stakeholders.

Skills

Customer onboarding

Project coordination

Attention to detail

English & Danish

Job description

Market Pay Online is seeking a Boarding Specialist to join our onboarding team in Copenhagen at Gothersgade. You will own the customer journey from initial handover to go-live and beyond, ensuring a smooth setup and ongoing success for merchants.

You will coordinate with customers, acquiring partners and Market Pay colleagues to keep projects moving, explain complex payments processes clearly, and maintain strong relationships across the lifecycle.