Desktop Support Engineer L2 (Denmark)

Excis Compliance; Hørsholm Kommune; On-site; DKK 350,000 - 480,000; Full time

Job summary

Excis Compliance is hiring a Desktop Support Engineer Level 2 in Denmark to manage end-user issues, assets, and IT infrastructure across locations. You will troubleshoot Windows and Mac environments and contribute to project work.

The role requires a Bachelor’s degree in computer science or related field, CompTIA A+ and MCP or higher, plus experience with Active Directory, GPOs, and MDM. Join a collaborative team and grow with a global IT leader.

Qualifications

• Bachelor’s degree in Computer Science or related field.
• CompTIA A+ and MCP or higher certifications.
• Experience with Active Directory, GPOs, and IT asset management.
• Ability to work in flexible shifts and after-hours support.

Responsibilities

• Troubleshoot and resolve end-user issues across Windows and Mac platforms.
• Manage escalations, vendor coordination, and SLA adherence.
• Mentor junior staff and assist on IT projects.

Skills

Troubleshooting

Documentation

Communication skills

Team mentorship

Education

Bachelor’s degree in Computer Science or related field

CompTIA A+

Microsoft Certified Professional (MCP) or higher

Tools

Windows 7-10

Mac OS

MS Office 365

Active Directory

GPOs

MDM

Printer diagnostics

Job description

Excis Compliance is hiring a Desktop Support Engineer Level 2 in Denmark to manage end-user issues, assets, and IT infrastructure across locations. You will troubleshoot Windows and Mac environments and contribute to project work.

The role requires a Bachelor’s degree in computer science or related field, CompTIA A+ and MCP or higher, plus experience with Active Directory, GPOs, and MDM. Join a collaborative team and grow with a global IT leader.