Danish-Speaking Travel Advisor (Premium Support) – Warsaw

Concentrix; Hillerød Kommune; Vor Ort; DKK 82.000 - 123.000; Vollzeit

Benefits dieser Stelle

Fares discount

Equal opportunities

2 months paid training

International work environment

Coaching and mentoring

Office in Warsaw

Zusammenfassung

SAS in Warsaw is seeking a Travel Advisor to assist premium customers with Danish language support. The role involves handling ticket purchases, payments, and travel difficulties, while offering top-tier service by phone and chat. You will build lasting customer relationships in a diverse, international environment.

The training program lasts two months and supports your growth with coaching and mentoring. Office located in the heart of Warsaw with employee benefits.

Qualifikationen

• Fluent in Danish (C1) and English (B2).
• Naturally helpful and collaborative spirit.
• Enthusiastic, patient, and open-minded.
• Active listener and able to communicate clearly and with ease.
• Sharp eye for accuracy and precision.
• Highly organized.

Aufgaben

• Be the 1st point of contact for premium travel inquiries of customers.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls /chat.
• Foster enduring relationships with customers for building trust.

Kenntnisse

Danish (C1)

English (B2)

Jobbeschreibung

SAS in Warsaw is seeking a Travel Advisor to assist premium customers with Danish language support. The role involves handling ticket purchases, payments, and travel difficulties, while offering top-tier service by phone and chat. You will build lasting customer relationships in a diverse, international environment.

The training program lasts two months and supports your growth with coaching and mentoring. Office located in the heart of Warsaw with employee benefits.