Danish-Speaking Travel Advisor - Premium Support, Warsaw

Concentrix; Sæby; On-site; DKK 95,000 - 134,000; Full time

Benefits offered by this job

Employee discounts on SAS fares

Fully paid training program

Job summary

SAS Travel Advisor role based in Warsaw requires fluent Danish and English, with a strong customer-service mindset. You will be the first contact for premium travel inquiries, help with ticket purchases, and support customers facing travel issues. The job offers an international environment and a comprehensive training program.

Join SAS in a modern Warsaw office, with opportunities to grow through coaching and mentoring within a diverse team that values equality and professional development.

Qualifications

• Fluent Danish (C1) and English (B2).
• Naturally helpful and collaborative spirit.
• Enthusiastic, patient, and open-minded.
• Active listener capable of clear communication.
• Strong accuracy and precision.
• Highly organized work style.

Responsibilities

• Be the 1st point of contact for premium travel inquiries.
• Assist with purchasing airline tickets and handling payments.
• Support customers with travel difficulties.
• Assist passengers via calls and chat.
• Foster lasting relationships to build trust.

Skills

Danish (C1) language

English (B2) language

Active listening

Communication

High accuracy

Organized

Job description

SAS Travel Advisor role based in Warsaw requires fluent Danish and English, with a strong customer-service mindset. You will be the first contact for premium travel inquiries, help with ticket purchases, and support customers facing travel issues. The job offers an international environment and a comprehensive training program.

Join SAS in a modern Warsaw office, with opportunities to grow through coaching and mentoring within a diverse team that values equality and professional development.