Danish-Speaking Travel Advisor for Premium Airline (Warsaw)

Concentrix; Toftlund; On-site; DKK 103,000 - 154,000; Full time

Benefits offered by this job

Employee discounts on SAS fares

2-month paid training program

Mentoring/buddy support

International work environment

Growth through coaching

Job summary

SAS Nordic Premium Airline in Warsaw is seeking a Travel Advisor fluent in Danish and English to handle premium customer inquiries, assist with ticket purchases, and support travelers facing travel issues.

You will work from our modern Warsaw office, participate in a fully paid two-month training program with a dedicated buddy, and join an international team focused on service, accuracy, and building lasting customer relationships. Excellent communication and organizational skills are essential.

Qualifications

• Fluent in written and spoken Danish (C1 level) and English (B2 level).
• Naturally helpful and collaborative spirit.
• Enthusiastic, patient, and open-minded.
• Active listener and able to communicate clearly and with ease.
• Sharp eye for accuracy and precision.
• Highly organized.
• Available to work from our office in Warsaw.

Responsibilities

• Be the 1st point of contact for premium travel inquiries of customers.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls / chat.
• Foster enduring relationships with customers for building trust.

Skills

Danish (C1)

English (B2)

Customer service

Active listening

Clear communication

Organized

Job description

SAS Nordic Premium Airline in Warsaw is seeking a Travel Advisor fluent in Danish and English to handle premium customer inquiries, assist with ticket purchases, and support travelers facing travel issues.

You will work from our modern Warsaw office, participate in a fully paid two-month training program with a dedicated buddy, and join an international team focused on service, accuracy, and building lasting customer relationships. Excellent communication and organizational skills are essential.