Danish-Speaking Travel Advisor – Nordic Premium Support

Concentrix; Ølgod; On-site; DKK 99,000 - 153,000; Full time

Benefits offered by this job

Discounts on SAS fares

Two-month training program

Mentoring and coaching

Global environment

Warsaw office

Job summary

SAS Travel Advisor in Warsaw is seeking a responsive and service-oriented agent to handle premium Nordic airline inquiries in Danish and English. You will assist with ticket purchases, payments, and travel-related support, while fostering trust with passengers.

Join an international team in a modern Warsaw office, with a comprehensive 2-month training program and mentoring to accelerate growth.

Qualifications

• Fluent in Danish (C1) and English (B2).
• Naturally helpful and collaborative spirit.
• Enthusiastic, patient, and open-minded.
• Active listener and able to communicate clearly and with ease.
• Highly organized and precise.

Responsibilities

• Be the 1st point of contact for premium travel inquiries of customers.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls /chat.
• Foster enduring relationships with customers for building trust.

Skills

Danish (C1)

English (B2)

Job description

SAS Travel Advisor in Warsaw is seeking a responsive and service-oriented agent to handle premium Nordic airline inquiries in Danish and English. You will assist with ticket purchases, payments, and travel-related support, while fostering trust with passengers.

Join an international team in a modern Warsaw office, with a comprehensive 2-month training program and mentoring to accelerate growth.