Danish-Speaking Travel Advisor | Premium Airline Support

Concentrix; Esbjerg Kommune; On-site; DKK 60,000 - 89,000; Full time

Benefits offered by this job

Employee discounts on SAS fares

2-month training program

International work environment

Career development coaching

Job summary

Concentrix is seeking a Travel Advisor for SAS Nordic Premium Airline, with Danish language requirements. The role handles premium travel inquiries, ticket purchases, and supports customers via calls and chat from our Warsaw office.

You will build trust by delivering accurate information, resolving travel issues, and maintaining strong customer relationships in a diverse, international environment. Training provided; join a modern office in the heart of Warsaw.

Qualifications

• Fluent in written and spoken Danish (B2+/C1) and English (B2).
• Collaborative and helpful by nature.
• Patient, enthusiastic and open-minded.

Responsibilities

• Be the 1st point of contact for premium travel inquiries.
• Assist in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls / chat.
• Foster enduring relationships with customers to build trust.

Skills

Danish language

English language

Customer service

Active listening

Attention to detail

Organization

Team collaboration

Job description

Concentrix is seeking a Travel Advisor for SAS Nordic Premium Airline, with Danish language requirements. The role handles premium travel inquiries, ticket purchases, and supports customers via calls and chat from our Warsaw office.

You will build trust by delivering accurate information, resolving travel issues, and maintaining strong customer relationships in a diverse, international environment. Training provided; join a modern office in the heart of Warsaw.