Danish Travel Advisor – Premium Support (Warsaw)

Concentrix; Maribo; On-site; DKK 72,000 - 103,000; Full time

Benefits offered by this job

Employee discounts

Training program

Diverse environment

Coaching & mentoring

Office in Warsaw

Job summary

Concentrix is seeking a Travel Advisor for Nordic Premium Airline SAS with Danish language skills. You will be the first point of contact for premium travel inquiries, assist with airline ticket purchases and various payment methods, and support customers facing travel difficulties.

This role requires fluent Danish and English, a collaborative spirit, strong communication, and exceptional accuracy. You will work from our Warsaw office in a diverse international environment, with a two-month

Qualifications

• Fluent written and spoken Danish (C1) and English (B2).
• Helpful and collaborative spirit.
• Enthusiastic, patient and open-minded.
• Active listening with clear communication.
• Sharp eye for accuracy and precision.
• Highly organized and reliable.
• Available to work from our Warsaw office.

Responsibilities

• Be the 1st point of contact for premium travel inquiries of customers.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls / chat.
• Foster enduring relationships with customers for building trust.

Skills

Danish (C1)

English (B2)

Customer service

Active listening

Communication

Organizational skills

Job description

Concentrix is seeking a Travel Advisor for Nordic Premium Airline SAS with Danish language skills. You will be the first point of contact for premium travel inquiries, assist with airline ticket purchases and various payment methods, and support customers facing travel difficulties.

This role requires fluent Danish and English, a collaborative spirit, strong communication, and exceptional accuracy. You will work from our Warsaw office in a diverse international environment, with a two-month