Premium Travel Advisor — Danish & English Support in Warsaw

Concentrix; Viborg Kommune; On-site; DKK 73,000 - 121,000; Full time

Benefits offered by this job

Employee discounts on SAS fares

2-month paid training program

International work environment

Coaching and mentoring

Modern Warsaw office

Job summary

Concentrix is seeking a Travel Advisor to assist Nordic premium airline SAS travelers with Danish support. You will handle inquiries, assist with ticket purchases and payments, and resolve travel issues.

The role requires Danish and English language proficiency and a willingness to work from the Warsaw office. Join a diverse, international team with a fully paid 2-month training program and a modern office in central Warsaw.

Qualifications

• Fluent Danish (C1) and English (B2) required.
• Helpful and collaborative attitude essential.
• Enthusiastic, patient, and open-minded individuals preferred.
• Active listener with clear communication.
• Strong eye for accuracy and precision.
• Highly organized and structured.
• Willingness to work at our Warsaw office.

Responsibilities

• Be the 1st point of contact for premium travel inquiries.
• Assist in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls and chat.
• Foster enduring relationships with customers and build trust.

Skills

Danish language (C1)

English language (B2)

Helpful & collaborative

Enthusiastic & patient

Active listening

High attention to detail

Highly organized

Office in Warsaw

Job description

Concentrix is seeking a Travel Advisor to assist Nordic premium airline SAS travelers with Danish support. You will handle inquiries, assist with ticket purchases and payments, and resolve travel issues.

The role requires Danish and English language proficiency and a willingness to work from the Warsaw office. Join a diverse, international team with a fully paid 2-month training program and a modern office in central Warsaw.