Premium Travel Advisor – Danish & English, Warsaw Office

Concentrix; Faaborg; On-site; DKK 73,000 - 93,000; Full time

Benefits offered by this job

Employee discounts on SAS fares

2 months training fully paid

Diverse international environment

Coaching and mentoring

Modern Warsaw office

Job summary

Concentrix is seeking a Travel Advisor for Nordic Premium Airline SAS with Danish language skills to handle premium travel inquiries and assist customers from our Warsaw office. You will help purchase tickets, manage different payment methods, and support travelers via calls and chat.

Build lasting relationships and ensure a smooth customer experience. Fluency in Danish and English is required, along with an enthusiastic, patient, and precise approach.

Qualifications

• Fluent in written and spoken Danish and English.
• Naturally helpful and collaborative spirit.
• Enthusiastic, patient, and open-minded.
• Active listener with clear communication.
• Highly organized and precise.

Responsibilities

• Be the 1st point of contact for premium travel inquiries.
• Help in purchasing airline tickets and handling payments.
• Support customers with travel difficulties.
• Assist passengers via calls / chat.
• Foster enduring relationships with customers.

Skills

Danish language proficiency

English language proficiency

Active listening

Communication skills

Organizational skills

Job description

Concentrix is seeking a Travel Advisor for Nordic Premium Airline SAS with Danish language skills to handle premium travel inquiries and assist customers from our Warsaw office. You will help purchase tickets, manage different payment methods, and support travelers via calls and chat.

Build lasting relationships and ensure a smooth customer experience. Fluency in Danish and English is required, along with an enthusiastic, patient, and precise approach.