Danish-Speaking Travel Advisor – Nordic Premium Flights

Concentrix; Fredericia Kommune; On-site; DKK 105,000 - 162,000; Full time

Benefits offered by this job

SAS fare discounts

Equal opportunity employer

2-month paid training

Diverse international environment

Coaching & mentoring

Modern Warsaw office

Job summary

Concentrix is seeking a Travel Advisor to support our Nordic Premium Airline SAS. You will handle premium travel inquiries, assist with ticket purchases and payments, and aid customers with travel issues. Fluent Danish and English are required, with a collaborative mindset and precise communication.

You will work from our Warsaw office in a diverse, international environment, benefiting from a fully paid 2-month training program and ongoing coaching to grow your travel expertise.

Qualifications

• Fluent in Danish (C1) and English (B2) (written and spoken).
• Helpful and collaborative spirit.
• Enthusiastic, patient, and open-minded.
• Active listener with clear communication.

Responsibilities

• Be the first contact for premium travel inquiries.
• Assist in purchasing airline tickets and processing payments.
• Support customers with travel difficulties.
• Assist passengers via calls and chat.
• Build trust through lasting customer relationships.

Skills

Danish language

English language

Collaborative spirit

Enthusiastic attitude

Active listener

Clear communication

Attention to detail

Highly organized

Job description

Concentrix is seeking a Travel Advisor to support our Nordic Premium Airline SAS. You will handle premium travel inquiries, assist with ticket purchases and payments, and aid customers with travel issues. Fluent Danish and English are required, with a collaborative mindset and precise communication.

You will work from our Warsaw office in a diverse, international environment, benefiting from a fully paid 2-month training program and ongoing coaching to grow your travel expertise.