Danish-Speaking Onsite Support Agent – Cyprus Relocation

The Lemon Consulting; Aarhus; On-site; DKK 135,000 - 224,000; Full time

Benefits offered by this job

Unlimited KPI bonus

Relocation package

International environment

Training provided

Global gaming support exposure

Job summary

The Lemon Consulting is seeking a Customer Service Representative (Danish) to join our on-site team in Larnaca, Cyprus. You will handle customer inquiries via phone, email and live chat, assisting with account and technical questions while maintaining a high standard of service.

Applicants must be fluent in Danish and English, have completed secondary education, and be willing to relocate to Cyprus. The role offers a competitive salary package and an international working environment with

Qualifications

• Native Danish speaker (C1)
• Fluent English required
• Completed secondary education
• Experience in customer service is a plus
• Good computer and technology skills
• Strong communication and customer interaction abilities
• Good problem-solving abilities
• Able to multitask and work under pressure
• Friendly, reliable, customer-oriented attitude
• Clean criminal record
• Willingness to relocate to Larnaca, Cyprus and work on-site

Responsibilities

• Provide high-quality customer support via phone, email and live chat
• Assist customers with account-related, technical and platform inquiries
• Help with password resets, payments and general account management
• Troubleshoot technical issues and offer clear guidance
• Maintain professional, customer-focused interactions
• Document customer interactions and case details accurately
• Escalate unresolved issues to appropriate teams
• Meet defined quality, productivity, CSAT and attendance targets

Skills

Danish (C1)

English fluency

Customer service

Communication skills

Problem solving

Multitasking

Criminal record clean

Tech savviness

Education

Secondary education

Tools

CRM software

Job description

The Lemon Consulting is seeking a Customer Service Representative (Danish) to join our on-site team in Larnaca, Cyprus. You will handle customer inquiries via phone, email and live chat, assisting with account and technical questions while maintaining a high standard of service.

Applicants must be fluent in Danish and English, have completed secondary education, and be willing to relocate to Cyprus. The role offers a competitive salary package and an international working environment with