Danish-speaking Customer Support Specialist - On-Site Larnaca

The Lemon Consulting; Aalborg; On-site; DKK 209,000 - 269,000; Full time

Benefits offered by this job

Unlimited performance-based bonus

Relocation package

International working environment

Training provided

Gaming industry experience

Job summary

The Lemon Consulting is seeking a Customer Service Representative (Danish) to join our on-site team in Larnaca, Cyprus. You will handle inquiries via phone, email and live chat, ensuring high-quality support and smooth account management.

Ideal candidates are fluent in Danish and English, with strong communication, problem-solving and multitasking abilities. This full-time role offers an international environment and a relocation package.

Qualifications

• Danish native or fluent (C1+)
• Fluent English
• Completed secondary education
• Previous customer service experience advantageous
• Proficient computer and technology skills
• Strong communication and customer interaction skills
• Good problem-solving abilities
• Ability to multitask and work under pressure
• Friendly, reliable, customer-oriented approach
• Clean criminal record
• Willingness to relocate to Larnaca, Cyprus on-site

Responsibilities

• Provide high-quality customer support to users via phone, email and live chat
• Assist customers with account-related, technical and platform-related inquiries
• Support users with password resets, payments and general account management queries
• Troubleshoot technical issues and provide clear, solution-oriented guidance
• Maintain a professional and customer-focused approach across all interactions
• Accurately document customer interactions and relevant case information
• Escalate complex or unresolved issues to the appropriate internal teams
• Meet defined quality, productivity, customer satisfaction and attendance targets.

Skills

Danish language

English language

Computer skills

Communication skills

Problem solving

Multitasking

Customer orientation

Education

Secondary education

Job description

The Lemon Consulting is seeking a Customer Service Representative (Danish) to join our on-site team in Larnaca, Cyprus. You will handle inquiries via phone, email and live chat, ensuring high-quality support and smooth account management.

Ideal candidates are fluent in Danish and English, with strong communication, problem-solving and multitasking abilities. This full-time role offers an international environment and a relocation package.