Danish-Speaking Customer Support Specialist - On-Site Larnaca

The Lemon Consulting; København; On-site; DKK 157,000 - 239,000; Full time

Benefits offered by this job

Relocation package

On-site work in Cyprus

International working environment

Training provided

Job summary

The Lemon Consulting is seeking a Customer Service Representative (Danish) to join our on-site team in Larnaca, Cyprus. You will handle customer inquiries via phone, email and live chat, assist with account and platform questions, and provide clear, friendly support to users in Danish and English.

Ideal candidates have native/fluent Danish (C1), fluent English, good computer skills, and a proactive, problem-solving mindset. Relocation to Cyprus is provided for the right candidate.

Qualifications

• Native or fluent Danish speaker (minimum C1).
• Fluent English.
• Completed secondary education.
• Previous customer service experience is an advantage.
• Good computer and technology skills.
• Strong communication and customer interaction skills.
• Good problem-solving abilities.
• Ability to multitask and work effectively under pressure.
• Friendly, reliable and customer-oriented approach.
• Clean criminal record.
• Willingness to relocate to and work on-site in Larnaca, Cyprus.

Responsibilities

• Provide high-quality customer support to users via phone, email and live chat
• Assist customers with account-related, technical and platform-related inquiries
• Support users with password resets, payments and general account management queries
• Troubleshoot technical issues and provide clear, solution-oriented guidance
• Maintain a professional and customer-focused approach across all interactions
• Accurately document customer interactions and relevant case information
• Escalate complex or unresolved issues to the appropriate internal teams
• Meet defined quality, productivity, customer satisfaction and attendance targets.

Skills

Danish (C1)

Fluent English

Communication

Multitasking

Problem solving

Customer service

Customer focus

Reliability

Criminal record clean

Education

Secondary education

Job description

The Lemon Consulting is seeking a Customer Service Representative (Danish) to join our on-site team in Larnaca, Cyprus. You will handle customer inquiries via phone, email and live chat, assist with account and platform questions, and provide clear, friendly support to users in Danish and English.

Ideal candidates have native/fluent Danish (C1), fluent English, good computer skills, and a proactive, problem-solving mindset. Relocation to Cyprus is provided for the right candidate.