Danish-Speaking Customer Service Advisor - Relocate to Sofia

Cross Border Talents; København; On-site; DKK 56,000 - 94,000; Full time

Benefits offered by this job

Relocation assistance

Structured onboarding

Career development in multicultural 팀

Job summary

Cross Border Talents is seeking a Tech Customer Service Advisor in Sofia for Danish-speaking candidates willing to relocate. You will help users of a major digital platform with account and product support, answering enquiries across channels, and documenting cases accurately.

The role offers on-site work, relocation support, structured onboarding, ongoing coaching, and clear opportunities to grow within a multicultural team; English is used daily alongside Danish.

Qualifications

• Danish-speaking candidates willing to relocate.
• Prior customer service experience is a plus but not essential.
• Willingness to learn through full training and coaching.

Responsibilities

• Respond to customer enquiries across multiple channels.
• Document each case accurately and flag unusual issues to a supervisor.
• Support customers with account and product-related questions.

Skills

Danish language

English language

Job description

This Tech Customer Service Advisor role in Sofia, Bulgaria is open to Danish-speaking candidates willing to relocate.

You'll help users of a major digital platform with account and product support.

Work model: On-Site.

Compensation: 2200.

Start date: 14/Aug/26.

Relocation support is available for candidates moving from abroad.

Your daily tasks will include responding to customer enquiries across multiple channels, documenting each case accurately, and flagging anything unusual to a supervisor.

We're looking for candidates who communicate confidently in Danish and are comfortable working in English day to day.

Prior customer service experience is a plus but not essential, as full training is provided.

You’ll receive structured onboarding, ongoing coaching, and clear opportunities to grow within a supportive, multicultural team.

If this sounds like a good fit, we'd love to hear from you.

Full training and career development support provided.

This is a great opportunity to build a career in customer experience with a supportive, multilingual team and clear paths for growth.