Danish Customer Support Consultant in Sofia

Next Job Abroad; København; On-site; DKK 150,000 - 200,000; Full time

Benefits offered by this job

Relocation bonus

Hotel stay assistance

Training program

Job summary

Next Job Abroad is hiring Customer Support Consultants to help users with popular digital apps, wallets, and streaming accounts. No technical degree required, just a friendly, problem-solving mindset and a willingness to relocate to Sofia.

You will handle chat, email, and phone inquiries, keep things friendly and efficient, and join a structured training program to get you up to speed before handling live content. EU work rights required.

Qualifications

• Fluency in Danish and solid professional English skills.
• No technical coding or engineering degree required.
• Ready to move abroad and commit for at least 1 year.
• Valid EU work rights (EU Passport).

Responsibilities

• Help users via chat, email, and phone with non-technical issues.
• Keep interactions friendly, helpful, and solution oriented.
• Attend to shift from 10:00 to 19:00, Monday to Friday.

Skills

Danish fluency

English proficiency

People-oriented

Strong communication

Computer skills

Willing to relocate

Job description

Looking for an international adventure with a solid routine?

If you speak Danish and want a straightforward, highly social job where you can fully log off and enjoy city life after hours, we’ve got you covered.

We are hiring Customer Support Consultants to help users with their everyday favourite digital apps, mobile wallets, and family streaming accounts.

No technical coding or engineering degree required.

If you're the person your family calls when their app store or digital payment account acts up, you already have the skills we need!

Your Day-to-Day:

• Helping users via chat, email, and phone with everyday, non-technical troubleshooting (think: unblocking accounts, fixing subscription issues, sorting out digital wallets).
• Keeping it friendly, helpful, and solution-oriented.
• The Shift Schedule: 10:00 - 19:00 (Monday to Friday only—weekends are 100% yours!).

• Fluency in Danish + solid professional English skills.
• A naturally helpful personality—you like talking to people and sorting out quick puzzles.
• Good computer skills (if you can manage live chats, emails, and phone tools smoothly, you're set).
• Ready to move abroad, experience a new culture, and commit for at least 1 year.
• Valid EU work rights (EU Passport).

• €1500 Gross Relocation Bonus (paid in 2 instalments) – to support relocation and initial rent costs
• 21 Days Free Hotel Stay: We cover your first 3 weeks of accommodation on arrival while our local team physically guides you to find your perfect long-term flat in Sofia.
• 4 Weeks of Paid Training: Hang out, learn the tools, and make friends before you even handle your first piece of live content.