Danish-Speaking Customer Advisor – On-Site Sofia (Relocation)

Cross Border Talents; København; On-site; DKK 56,000 - 94,000; Full time

Benefits offered by this job

Relocation assistance

Structured onboarding

Career development in multicultural 팀

Job summary

Cross Border Talents is seeking a Tech Customer Service Advisor in Sofia for Danish-speaking candidates willing to relocate. You will help users of a major digital platform with account and product support, answering enquiries across channels, and documenting cases accurately.

The role offers on-site work, relocation support, structured onboarding, ongoing coaching, and clear opportunities to grow within a multicultural team; English is used daily alongside Danish.

Qualifications

• Danish-speaking candidates willing to relocate.
• Prior customer service experience is a plus but not essential.
• Willingness to learn through full training and coaching.

Responsibilities

• Respond to customer enquiries across multiple channels.
• Document each case accurately and flag unusual issues to a supervisor.
• Support customers with account and product-related questions.

Skills

Danish language

English language

Job description

Cross Border Talents is seeking a Tech Customer Service Advisor in Sofia for Danish-speaking candidates willing to relocate. You will help users of a major digital platform with account and product support, answering enquiries across channels, and documenting cases accurately.

The role offers on-site work, relocation support, structured onboarding, ongoing coaching, and clear opportunities to grow within a multicultural team; English is used daily alongside Danish.