Danish Customer Support Consultant in Sofia

Next Job Abroad; Odense; On-site; DKK 135,000 - 224,000; Full time

Benefits offered by this job

€1500 Gross Relocation Bonus

21 Days Free Hotel Stay

4 Weeks of Paid Training

Job summary

Next Job Abroad is seeking Customer Support Consultants to assist users of everyday apps, wallets and streaming accounts. No technical degree required and you will be part of a highly social team.

The role requires Danish fluency plus strong English, and you should enjoy talking to people. You will work 10:00–19:00, Monday through Friday, with relocation support to Sofia including hotel stay and training.

Qualifications

• Fluency in Danish and solid English skills.
• Enjoy talking to people and solving quick puzzles.
• Good computer skills to handle chats, emails and phone tools.

Responsibilities

• Assist users via chat, email and phone with non-technical issues.
• Maintain a friendly, helpful and solution-oriented approach.
• Work the 10:00–19:00 shift, Monday to Friday.

Skills

Danish fluency

English proficiency

People-oriented

Tools

Live chat tools

Email tools

Phone systems

Job description

Looking for an international adventure with a solid routine?

If you speak Danish and want a straightforward, highly social job where you can fully log off and enjoy city life after hours, we've got you covered.

We are hiring Customer Support Consultants to help users with their everyday favourite digital apps, mobile wallets, and family streaming accounts.

No technical coding or engineering degree required.

If you're the person your family calls when their app store or digital payment account acts up, you already have the skills we need!

Your Day-to-Day:

• Helping users via chat, email, and phone with everyday, non-technical troubleshooting (think: unblocking accounts, fixing subscription issues, sorting out digital wallets).
• Keeping it friendly, helpful, and solution-oriented.
• The Shift Schedule: 10:00 - 19:00 (Monday to Friday only—weekends are 100% yours!).

Requirements

• Fluency in Danish + solid professional English skills.
• A naturally helpful personality—you like talking to people and sorting out quick puzzles.
• Good computer skills (if you can manage live chats, emails, and phone tools smoothly, you're set).
• Ready to move abroad, experience a new culture, and commit for at least 1 year.
• Valid EU work rights (EU Passport)

Benefits

• €1500 Gross Relocation Bonus (paid in 2 instalments) - to support relocation and initial rent costs
• 21 Days Free Hotel Stay: We cover your first 3 weeks of accommodation on arrival while our local team physically guides you to find your perfect long-term flat in Sofia.
• 4 Weeks of Paid Training: Hang out, learn the tools, and make friends before you even handle your first piece of live content