Danish Customer Care Specialist - Premium Automotive Crete

Next Job Abroad; Denmark; On-site; DKK 100,000 - 150,000; Full time

Benefits offered by this job

On-site position Crete

Relocation support

Competitive salary + 2 payments

Training program

Health insurance

International team

Greek language courses

Career development

Social events

Job summary

Mercedes in Crete is seeking a Customer Care Representative fluent in Danish to support customers across vehicles, services, and accounts. You will handle inquiries via phone, email, and chat, ensuring a world-class experience while working on-site and adapting to flexible shifts, including evenings and weekends.

The role includes paid training, onboarding, and the opportunity to grow within a premium global brand in a dynamic European setting.

Qualifications

• Fluent Danish (spoken and written, near-native level preferred).
• Good English skills (B2).
• Excellent written and verbal communication skills.
• Strong multitasking abilities and computer literacy.

Responsibilities

• Assist Danish-speaking customers with inquiries about vehicles, services, and accounts.
• Handle interactions via phone, chat, and email professionally and efficiently.
• Troubleshoot customer issues and provide accurate solutions.
• Maintain high standards of service quality and follow internal procedures.
• Participate in paid training and onboarding before starting full production.
• Work on-site in Crete and adapt to flexible shifts, including evenings and weekends.

Skills

Danish language

English proficiency

Communication skills

multitasking

Computer literacy

Tools

MS Office

Job description

Mercedes in Crete is seeking a Customer Care Representative fluent in Danish to support customers across vehicles, services, and accounts. You will handle inquiries via phone, email, and chat, ensuring a world-class experience while working on-site and adapting to flexible shifts, including evenings and weekends.

The role includes paid training, onboarding, and the opportunity to grow within a premium global brand in a dynamic European setting.