Danish-Speaking Customer Support Pro in Crete (Relocation)

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Denmark

On-site

DKK 158,000 - 225,000

Full time

14 days+

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Benefits offered by this job

Relocation support

Free accommodation

Competitive salary + bonuses

Training by certified instructors

Healthcare benefits

Language courses

Multicultural workplace

Job summary

Mercedes-Benz is seeking Danish-speaking customer experts to join our team in Crete. You will be the primary contact for customer inquiries, providing expert advice on car-related products and services and delivering a seamless customer experience.

Relocation is fully supported with accommodation options and a competitive salary package. Join a multinational, safety-first workplace with growth opportunities and training by certified instructors.

Qualifications

Danish fluency is required.
Strong English skills (written and spoken).
Experience in customer support is preferred (≥6 months).
Excellent communication and problem‑solving abilities.
Proactive, responsible, and tech‑savvy attitude.

Responsibilities

Be the primary contact for Danish-speaking customers for Mercedes‑Benz in Crete.
Handle calls, emails and chats to deliver a seamless experience.
Provide expert advice on products and services related to cars.
Resolve issues in a professional and timely manner.
Provide accurate roadside assistance when needed.
Aim to turn every interaction into a positive experience.
Collaborate with colleagues to share knowledge and solutions.
Enjoy working in Crete and contribute to a multicultural team.