Account Manager

BORG Automotive Group; Silkeborg Kommune; On-site; DKK 420,000 - 600,000; Full time

Job summary

BORG Automotive in Silkeborg is seeking an Account Manager to handle daily and proactive communication with our existing customers in the UK and Ireland. You will work closely with the Sales Manager and Regional Manager to maintain relationships and support commercial activities.

You will report to the Head of Account Management. A collaborative, open environment with a flat structure and emphasis on initiative, learning, and development awaits you.

Qualifications

• Proven ability to build and maintain long-term customer relationships.
• Excellent written and verbal communication in English.
• Structured and analytical approach to tasks and reporting.
• Ability to work independently and as part of a wider team.
• Customer-focused mindset with ownership and initiative.

Responsibilities

• Build and maintain strong, long-term customer relationships.
• Manage proactive day-to-day customer communication and ensure a high level of service.
• Support Sales Manager with daily operational and commercial activities.
• Prepare reports, analyses, and customer-relevant statistics.
• Coordinate complex ad hoc assignments and internal customer-related tasks.
• Collaborate with stakeholders across the organisation.
• Participate in trade fairs and customer visits, online and in person.

Skills

Customer relationships

English fluency

Communication skills

Analytical approach

Independent thinker

Job description

BORG Automotive is a leading European supplier of remanufactured and new automotive spare parts, serving the independent aftermarket with a strong focus on quality, sustainability, and innovation.

Following the promotion of one of our talented Account Managers, we are looking for a new colleague to join our team in Silkeborg. At BORG Automotive, we are committed to delivering high-quality products and solutions while building strong, long-term relationships with our customers.

Your Role

As our new Account Manager, you will be responsible for the daily and proactive communication with our existing customers in the UK and Ireland.

You will work closely with colleagues across the organisation to provide a consistently high level of customer support and contribute to our commercial activities in two strategically important growth markets.

In close cooperation with the Sales Manager and Regional Manager, you will play a key role in maintaining customer relationships, coordinating customer-related activities, and ensuring a professional and positive customer experience.

You will report directly to the Head of Account Management.

You will join a collaborative working environment with a flat organisational structure, where initiative is encouraged, your contribution matters, and learning and development are priorities.

Key Responsibilities

• Build and maintain strong, long-term customer relationships
• Manage proactive day-to-day customer communication and ensure a consistently high level of service
• Support the Sales Manager with daily operational and commercial activities
• Prepare reports, analyses, and customer-relevant statistics
• Manage complex ad hoc assignments, projects, and internal customer-related coordination
• Collaborate with relevant stakeholders across the organisation
• Participate in trade fairs and customer visits, both online and in person

What We're Looking For

We are looking for a customer-focused and dependable colleague who enjoys building relationships and taking responsibility.

You combine strong communication skills with a structured and analytical approach, and you are comfortable working both independently and as part of a wider team.

You

• Put the customer at the centre and are committed to creating a positive and personal customer experience
• Have strong communication and relationship-building skills
• Work independently while contributing actively to the wider team
• Take a structured and analytical approach to tasks and reporting
• Are proactive and take ownership of your responsibilities
• Are persistent, follow tasks through to completion, and can clearly communicate and support your point of view
• Are fluent in English
• May have additional language skills, which would be considered an advantage

What We Offer

At BORG Automotive, you will become part of an international organisation that values competence, responsibility, transparency, collaboration, and continuous improvement.

You will have the opportunity to take ownership of your work and contribute directly to our commercial success.

We Offer

• A key role supporting strategically important growth markets
• Close collaboration with experienced colleagues across functions and markets
• A workplace with an open and informal culture and a flat organisational structure
• Opportunities for professional development, learning, and career growth
• A dynamic and international working environment where initiative is encouraged