Delivery-Jobs in United States

This role is part of our Experience & Engineering team in Germany. We combine technology and experience design to create emotive yet conversion-focused ideas, products, and campaigns at scale and speed. Our specialty is digital experiences and communication that change perceptions and shape new behaviours to make a difference in the market.

JOB PURPOSE

For our office in Hamburg, we are looking for a Head of Project Management to lead, develop, and drive the strategic direction of our Project Management discipline. As an experienced leader, you will be responsible for setting standards, optimizing processes, and ensuring the successful execution of digital projects at scale. You will foster a high-performing team culture, enabling our project managers to deliver excellence while balancing efficiency, quality, and innovation.

KEY RESPONSIBILITIES

• Strategic Leadership : Define and implement the strategic vision for the Project Management function, ensuring alignment with business goals, market trends, and client needs.
• Operational Excellence : Continuously improve and innovate project management methodologies, processes, and best practices to drive efficiency, scalability, and quality across all projects.
• Team Leadership & Development : Lead, mentor, and develop the Project Management team, ensuring professional growth and fostering a culture of collaboration, innovation, and accountability.
• Stakeholder Engagement : Act as a key point of contact for senior stakeholders, including clients, internal teams, and leadership, to ensure alignment on project goals, priorities, and challenges.
• Process Optimization : Implement and refine project governance frameworks, ensuring projects are delivered on time, within budget, and to the highest quality standards.
• Resource & Capacity Planning : Oversee project staffing and resource allocation to ensure optimal workload distribution and capability alignment within the team.
• Innovation & Change Management : Identify industry trends, emerging technologies, and new ways of working, translating them into strategic improvements and innovative project approaches.
• Client Engagement & Business Growth : Support business development efforts by providing strategic input on pitches, proposals, and client discussions, ensuring realistic scoping and high-quality project execution.
• Risk Management : Anticipate, mitigate, and resolve risks proactively, ensuring that project delivery remains on track and client expectations are met or exceeded.

WHAT WE ARE LOOKING FOR

• Proven leadership experience in project management within a digital agency, consultancy, or similar environment.
• Strong strategic mindset with the ability to translate business objectives into operational improvements and team development.
• Demonstrated ability to lead, mentor, and develop teams, fostering a high-performance culture.
• Expertise in both agile and waterfall project management methodologies, with the ability to adapt approaches based on project needs.
• Deep understanding of eCommerce, web development, and digital experience platforms.
• Strong communication, persuasion, and stakeholder management skills at all levels.
• Ability to drive innovation, optimize processes, and implement best practices effectively.
• Fluent in German and English (C1 proficiency required).

WE OFFER

• Flexible, hybrid working policy (1-2 days at the office, depending on location);
• Company pension scheme.
• Lease bike options / JobRad and 25% subsidy for the Deutschlandticket.
• Occasional breakfast / lunch at the office, Smoothie Tuesdays.
• Stay happy and healthy with a contribution to your health through the OpenUp platform;
• 30 per month - You can use the flexible package for digital food stamps and / or fitness providers / sport clubs / massage studios, internet costs, and / or public transport.
• Future Bens - Exclusive access to sustainable, healthy products at attractive deals.
• Social events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
• A reputation for doing good. DEPT has been a Certified and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual in which employees come together and donate their skills to support local charities.

WHO ARE WE?

We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.

Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.

DIVERSITY, EQUITY & INCLUSION

At DEPT, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts.