Virtual Travel Assistance Agent

Kim Luxe Travel; Köln; Remote; EUR 32.000 - 45.000; Vollzeit

Benefits dieser Stelle

Remote work

Travel discounts

Zusammenfassung

Kim Luxe Travel offers a Virtual Travel Assistance Agent role focused on guiding travelers before and during trips. You will respond to inquiries, review plans, share destination information, and ensure travelers feel prepared and supported through clear communication.

Ideal candidates are friendly, organized, and comfortable with digital tools. Prior customer service experience is helpful but not required, with opportunities to grow in the travel industry and access to travel benefits.

Qualifikationen

• Friendly and professional communication style.
• Customer service experience is helpful but not required.
• Organized with strong attention to detail.
• Comfortable working with digital tools and online platforms.
• Interest in travel and assisting others with their plans.
• Remote work environment with flexible scheduling.
• Training and resources to support success in the role.
• Opportunities to grow within the travel industry.
• Access to travel-related benefits and industry discounts.

Aufgaben

• Respond to traveler inquiries through email, phone, and messaging platforms
• Assist with reviewing travel plans and helping confirm important trip details
• Provide helpful information regarding destinations, travel guidelines, and company procedures
• Check in with clients prior to departure to ensure they have everything needed for their trip
• Address concerns in a professional and timely manner and refer complex issues when appropriate

Jobbeschreibung

About the job Virtual Travel Assistance Agent

We are seeking a Virtual Travel Assistance Agent to help support clients throughout their travel journey. In this remote role, you will provide guidance, assist with travel-related questions, and help ensure that travelers feel prepared and supported before and during their trips.

Key Responsibilities

Respond to traveler inquiries through email, phone, and messaging platforms

Assist with reviewing travel plans and helping confirm important trip details

Provide helpful information regarding destinations, travel guidelines, and company procedures

Check in with clients prior to departure to ensure they have everything needed for their trip

Address concerns in a professional and timely manner and refer complex issues when appropriate

Ideal Candidate

Friendly and professional communication style

Customer service experience is helpful but not required

Organized with strong attention to detail

Comfortable working with digital tools and online platforms

Interest in travel and assisting others with their plans

Remote work environment with flexible scheduling

Training and resources to support success in the role

Opportunities to grow within the travel industry

Access to travel-related benefits and industry discounts