Overview
Technical Support Specialist – Luxury Automotive Brand (Confidential) - Munich. We are seeking Technical Support Specialists to provide technical assistance for a luxury automotive brand. This role requires strong technical interest/knowledge (training will be provided), excellent problem-solving skills, and the ability to deliver high-quality support to ensure customer satisfaction.
Key Responsibilities
- Provide technical support and troubleshooting
- Collaborate with internal teams to resolve technical issues efficiently
- Support on-site operations when required (NB: traveling to Nurnberg weekly)
- Maintain accurate documentation of support activities and solutions
- Offer guidance and assistance to colleagues and clients regarding technical inquiries
Requirements
- Fluent in German (spoken and written), min. C1 level
- Valid driver’s license and willingness to travel weekly from Munich to Nurnberg
- Strong technical expertise; support experience is a plus but not mandatory
- Ability to work independently and as part of a team
What We Offer
- Competitive salary based on experience
- Additional bonus structure
- Opportunity to work with a prestigious, luxury automotive brand
- Supportive team environment with career development opportunities