Technical Field Support Northern Germany (m/f/d)

MAHLE GmbH; Schorndorf; Vor Ort; EUR 55.000 - 85.000; Vollzeit

Benefits dieser Stelle

Flexible working

Home office option

Zusammenfassung

MAHLE is seeking a Technical Field Support Representative for Northern Germany to deliver on-site technical support, perform trainings, and strengthen the company’s market presence across northern workshops and distributors.

You will conduct field visits, support the Sales team at events, and continuously improve training materials while documenting activities in our CRM and building relationships with partners.

Qualifikationen

• Technical vocational qualification completed, ideally Master Automotive Mechatronics or equivalent.
• Several years in automotive, preferably in a technical field service role.
• Strong technical knowledge in automotive aftermarket.
• Excellent presentation and communication in German and English.
• Willingness to travel long (about 4 days per week) and valid Class B license.

Aufgaben

• Conduct regular field visits to present products and services.
• Plan and deliver technical training, factory tours, and product presentations.
• Provide on-site technical support, troubleshoot and assess complaints and warranty claims.
• Support the Sales team at customer events, trade fairs, and MAHLE Techtalks.
• Develop and continuously improve technical training and information materials.
• Systematically document all activities in the CRM system.
• Collect market and competitor intelligence, as well as customer feedback.
• Build and maintain long-term relationships with workshops, wholesalers, and educational institutions.

Kenntnisse

CRM experience

Microsoft Office

Presentation skills

Communication skills (German & English

Customer focus

Independent work

Ausbildung

Master Automotive Mechatronics Technician

Technical vocational qualification

Tools

CRM software

Microsoft Office

Jobbeschreibung

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Technical Field Support Northern Germany (m/f/d)

Together, we move the world—we’ve been doing it for over 100 years. At MAHLE, as a leading international development partner and systems supplier to the automotive industry, we pursue the objective of making mobility more efficient, more environmentally friendly, more convenient, and more economical. As part of our dual strategy, we are working both on the intelligent combustion engine for the use of hydrogen and other nonfossil fuels and on technologies for fuel cells and e-mobility.
MAHLE generated sales of €11.3 billion in 2025. Employing just under 65,000 people at 127 production locations and 11 technology centers, the company is represented in 28 countries. (as at: 12/31/2025). Join our MAHLE team! #weshapefuturemobility

Your Contribution

As a Technical Field Support Representative for Northern Germany (m/f/d), you will provide professional technical support to workshops and distribution partners across the Northern Germany region (including Schleswig-Holstein, Hamburg, Mecklenburg-Western Pomerania, Lower Saxony, etc.). Through your expertise, you will strengthen MAHLE’s technical competence and market presence.

• Conduct regular field visits to present our products and services
• Plan and deliver technical training sessions, factory tours, and product presentations
• Provide on-site technical support, including troubleshooting and the assessment of customer complaints and warranty claims
• Support the Sales team at customer events, trade fairs, and technical formats such as MAHLE Techtalks
• Develop and continuously improve technical training and information materials
• Systematically document all activities in the CRM system
• Collect and share market and competitor intelligence, as well as customer feedback
• Build and maintain long-term relationships with workshops, wholesalers, and educational institutions

Your Experience and Qualifications

• Successfully completed a technical vocational qualification, ideally as a Master Automotive Mechatronics Technician or an equivalent qualification
• Several years of experience in the automotive industry, ideally in a technical field service role
• Strong technical knowledge, preferably within the automotive aftermarket environment
• Excellent presentation and communication skills in both German and English
• High customer focus, ability to work independently, and a confident professional demeanor
• Good IT skills, particularly in CRM systems and Microsoft Office
• Valid Class B driving license and willingness to travel extensively (approximately 4 days per week)
• Residence in Northern Germany is preferred, or willingness to relocate to the region

#TeamMAHLE is diverse and we see that as a great advantage! We welcome applications with diverse experiences, backgrounds and identities.

Do you have any questions?
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Depending on the job profile and personal situation of the employees, MAHLE offers the possibility of flexible working, for example through home office. This is how we support our employees in balancing their professional and private lives.

Facts about the job

Entry level: Experienced hires

Part- / Full-time: Full Time

Functional area: Sales

Department: BU3 Lifecycle and Mobility

Location: Schorndorf, DE, 73614

Company: MAHLE Aftermarket (DE)

Your future at MAHLE

As a team player and someone who thinks ahead, you can deploy all your skills with us. In cooperation with colleagues from different countries and areas, you contribute in designing the mobility of the future. When selecting MAHLE, you choose trend-setting technologies and strategies. Are you interested in working with us and developing efficient and environmentally-friendly solutions, optimising existing products, and turning innovative ideas into reality? Then MAHLE is the right address for you.