Team Leader Trade Compliance

Digitec Galaxus AG; Neuenbürg; Hybrid; EUR 90,000 - 140,000; Full time

Benefits offered by this job

28 days holiday

Employee shop discounts

Shuttle service

Flexible 80% workload

Job summary

Digitec Galaxus AG, the top Swiss e-commerce platform, seeks a Trade Compliance lead to oversee customs clearance for Germany and Switzerland. You will translate operational needs into technical requirements and work with Logistics, Procurement, and Suppliers to ensure compliant, efficient processes.

You bring several years of customs and import/export experience, leadership skills, and fluency in German and English to drive cost control, project delivery, and scalable solutions in a

Qualifications

• Several years of professional customs and import/export experience.
• Initial leadership experience is preferred.
• Solid knowledge of cross-border e-commerce and Swiss customs law.
• Experience with customs software and ERP systems.
• Fluency in German and English; strong stakeholder collaboration.

Responsibilities

• Take ownership of all customs clearance processes and ensure timely completion.
• Lead the Trade Compliance team across Germany and Switzerland.
• Contribute to projects requiring customs expertise and develop scalable solutions.
• Monitor costs and maintain the internal control system for customs.
• Represent SCM in daily interactions with suppliers and stakeholders; advise on Incoterms.
• Act as customs representative to authorities and maintain permits.

Skills

Trade compliance

Leadership experience

Cross-border e-commerce

Stakeholder management

German & English fluency

Project management

Swiss customs law knowledge

ERP systems experience

Education

Degree in Business Administration/International Business/Business Law/Logistics or related field

Commercial apprenticeship with Foreign Trade Specialist/Customs Specialist/Trade Compliance Manager qualification

Tools

Customs software

ERP systems

Automation of Trade Compliance

Job description

As the top Swiss e-commerce platform, with a crew of over 4'000 across Switzerland, Germany, and Serbia, Galaxus is poised to move into new markets. Our driving force is our determination to keep challenging the status quo. That's why we're on the lookout for characters who're passionate about making genuine improvements. We'll give you the freedom and trust to make an impact, to grow with us and to be yourself. Act galactic. Be you.

Trade Compliance is a key part of the Digitec Galaxus Supply Chain, covering all customs processes and serving as a crucial interface between Logistics, Procurement, Suppliers and Customs Authorities. You now have the opportunity to take this area to a whole new level.

You inspire a wide range of stakeholders with your ideas and effortlessly translate operational needs into the technical requirements needed to make them happen. When you encounter resistance, you see it as a challenge. You always keep the bigger picture in mind, while also being willing to dive into operational details to truly understand them. Above all, you bring a strong hands-on mentality to the role.

Your Tasks

• Take ownership of all customs clearance processes and ensure that all related tasks are completed accurately and on time
• Lead the Trade Compliance team both professionally and disciplinarily across Germany and Switzerland
• Contribute actively to projects requiring customs expertise, continuously improving processes and developing scalable solutions
• Monitor customs clearance costs and take responsibility for the internal control system
• Act as the Supply Chain Management representative in daily interactions with suppliers and internal stakeholders, while advising Category Management on customs, Incoterms and related topics
• Represent the company as the designated customs representative towards authorities and ensure that all necessary permits and authorisations are maintained at all times

Your Skills

• Completed degree in Business Administration, International Business, Business Law, Logistics or a related field, or commercial apprenticeship with further qualification as a Foreign Trade Specialist, Customs Specialist or Trade Compliance Manager
• Several years of professional experience in customs and import/export operations, ideally with initial leadership experience
• Solid knowledge of cross-border e-commerce specifics, including Swiss customs law
• Experience with customs software, ERP systems and the automation of Trade Compliance processes
• Analytical and solution-oriented mindset, a high degree of ownership and experience in project management
• Fluent in German and English
• Strong stakeholder management skills and proven ability to collaborate across Logistics, Finance, IT and external service providers
• You build trust through consistent and reliable actions
• You use creativity and initiative to solve problems and achieve goals

Why start with us?

• Values, not empty words: Cooperative, innovative, piratesque, responsible, ambitious - these five values are what we practise and preach
• Courageous thinking: We encourage everyone to think on their feet, and love it when they come up with bold or edgy ideas
• Uncomplicated approach: Simplicity is at our core. We avoid the unnecessary and focus on what really matters - from overcoming challenges to celebrating our shared successes
• Flexibility and freedom: Every position is possible with an 80% workload
• Rapid growth: With us, growth is a continuous journey. We also support you with EDU points (1600 € or 2000 minutes) per year for your professional development so there's no risk of you getting stuck in a rut
• More benefits: 28 days of holiday, exclusive employee conditions in our online shop, a shuttle service and other benefits

Diversity is our culture.

To build the best team, we want to draw from the full spectrum of talent out there. This means people from all walks of life have the same opportunities with us, regardless of their ethnicity, religion, disability status, gender identity, sexual orientation or age. We believe true inclusion means everyone is welcome and each contribution is valuable.