Team Leader Trade Compliance (f/m/d)

Galaxus Deutschland GmbH; Neuenbürg; On-site; EUR 90,000 - 120,000; Full time

Job summary

Galaxus Deutschland GmbH, a leading Swiss e-commerce platform, seeks a Trade Compliance lead to own customs clearance and align with Logistics, Procurement, Suppliers and Authorities across Germany and Switzerland. You bring several years in customs, leadership experience, and a hands-on mindset.

Fluent in German and English, you will drive process improvements, manage costs, and represent Trade Compliance in cross-functional initiatives to ensure permits and authorisations are maintained.

Qualifications

• Degree(s) in business or related fields; professional qualification in trade compliance preferred.
• Several years of experience in customs and import/export operations, with leadership exposure.
• Fluency in German and English is required.
• Solid knowledge of cross-border e-commerce and Swiss customs law.

Responsibilities

• Take ownership of all customs clearance processes and ensure timely completion.
• Lead the Trade Compliance team professionally and disciplinarily across Germany and Switzerland.
• Contribute to projects requiring customs expertise and develop scalable processes.
• Monitor customs clearance costs and manage the internal controls.
• Represent Supply Chain Management in daily interactions with suppliers and stakeholders; advise on Incoterms and customs topics.
• Act as customs representative towards authorities and maintain necessary permits and authorisations.

Skills

Fluent German

Fluent English

Education

Degree in Business/International Business/Business Law/Logistics

Commercial apprenticeship with further qualification (Foreign Trade/Customs/Trade Compliance)

Tools

Customs software

ERP systems

Job description

As the top Swiss e-commerce platform, with a crew of over 4’000 across Switzerland, Germany, and Serbia, Galaxus is poised to move into new markets. Our driving force is our determination to keep challenging the status quo. That’s why we’re on the lookout for characters who’re passionate about making genuine improvements. We’ll give you the freedom and trust to make an impact, to grow with us and to be yourself. Act galactic. Be you.

Trade Compliance is a key part of the Digitec Galaxus Supply Chain, covering all customs processes and serving as a crucial interface between Logistics, Procurement, Suppliers and Customs Authorities. You now have the opportunity to take this area to a whole new level.

You inspire a wide range of stakeholders with your ideas and effortlessly translate operational needs into the technical requirements needed to make them happen. When you encounter resistance, you see it as a challenge. You always keep the bigger picture in mind, while also being willing to dive into operational details to truly understand them. Above all, you bring a strong hands-on mentality to the role.

Your responsibilities

• Take ownership of all customs clearance processes and ensure that all related tasks are completed accurately and on time
• Lead the Trade Compliance team both professionally and disciplinarily across Germany and Switzerland
• Contribute actively to projects requiring customs expertise, continuously improving processes and developing scalable solutions
• Monitor customs clearance costs and take responsibility for the internal control system
• Act as the Supply Chain Management representative in daily interactions with suppliers and internal stakeholders, while advising Category Management on customs, Incoterms and related topics
• Represent the company as the designated customs representative towards authorities and ensure that all necessary permits and authorisations are maintained at all times
• Completed degree in Business Administration, International Business, Business Law, Logistics or a related field, or commercial apprenticeship with further qualification as a Foreign Trade Specialist, Customs Specialist or Trade Compliance Manager
• Several years of professional experience in customs and import/export operations, ideally with initial leadership experience
• Solid knowledge of cross-border e-commerce specifics, including Swiss customs law
• Experience with customs software, ERP systems and the automation of Trade Compliance processes
• Analytical and solution-oriented mindset, a high degree of ownership and experience in project management
• Fluent in German and English
• Strong stakeholder management skills and proven ability to collaborate across Logistics, Finance, IT and external service providers
• You build trust through consistent and reliable actions
• You use creativity and initiative to solve problems and achieve goals

Why start with us?

Values, not empty wo

rds: Cooperative, innovative, piratesque, responsible, ambitious – these five values are what we practise and preach.

Courageous thinking:

We encourage everyone to think on their feet, and love it when they come up with bold or edgy ideas.

Uncomplicated approach

Simplicity is at our core. We avoid the unnecessary and focus on what really matters – from overcoming challenges to celebrating our shared successes

Flexibility and free

dom: Every position is possible with an 80% workload

Rapid growth:

With us, growth is a continuous journey. We also support you with EDU points (1600 € or 2000 minutes) per year for your professional development so there’s no risk of you getting stuck

More benefits:

28 days of holiday, exclusive employee conditions in our online shop, a shuttle service and other benefits.

Diversity is our culture

To build the best team, we want to draw from the full spectrum of talent out there. This means people from all walks of life have the same opportunities with us, regardless of their ethnicity, religion, disability status, gender identity, sexual orientation or age. We believe true inclusion means everyone is welcome and each contribution is valuable.