Superintendent Hotel Technical (m/f/d)

Carnival Maritime GmbH; Hamburg; On-site; EUR 70,000 - 100,000; Full time

Benefits offered by this job

30 vacation days

Hybrid work option

Remote work up to 10 days/year

Discounted cruises

ProfiTicket for local transport

Company pension scheme

Learning and development

Modern HQ HafenCity

Job summary

Carnival Maritime, based in Hamburg, is seeking a Hotel Technical Manager to oversee maintenance of galley equipment, laundry machinery and recreational water facilities aboard our vessels. You will manage upgrades, budgets and dry-dock projects, coordinating with brand hotel operations and external partners to ensure timely completion.

The role requires a technical engineering degree, several years in cruise or related industries, strong English skills, and proven leadership to drive HESS

Job description

Carnival Maritime: Where maritime excellence thrives!

We are a proud member of Carnival Corporation, responsible for the maritime operations of AIDA Cruises and Costa Crociere.

Founded in 2015, Carnival Maritime is dedicated to enhancing communication between ship and shore. We are committed to strengthening collaboration and cross-functional coordination with our brands.

Our Hamburg-based team comprises a diverse group of professionals with expertise in Marine and Technical operations, HESS, and Technical Procurement.

Our employees create an open, rich, and vibrant working environment through their varied backgrounds, perspectives, and experiences.

As part of Carnival Corporation, we honour the integrity of every ocean we sail, embedding this commitment in everything we do. Anchored in safety, efficiency, and innovation, we empower our brands to meet the highest standards and deliver unforgettable journeys.

We are currently recruiting at our Hamburg office.

Responsibilities

• Oversee the maintenance of hotel technical systems, including galley equipment, laundry machinery and recreational water facilities, as well as the associated budgets and inventory
• Plan and ensure the timely execution of upgrade and replacement projects related to planned and unplanned maintenance, improvements and refits, working closely with brand hotel management to select and install new machinery
• Manage dry-dock projects from initial planning through execution and commissioning, including budget forecasting and cost control
• Collaborate with the brand hotel operations department on technical solutions and coordinate with external partners to ensure the timely and successful completion of special projects
• Manage external service providers by preparing technical specifications, supporting tendering and negotiations, reviewing reports and following up on completed work
• Promote a strong culture of safety and environmental protection through close collaboration with vessels and the responsible shore-based departments
• Conduct regular inspections and audits to assess hotel maintenance and condition standards, HESS compliance, company procedures and policies, and regulatory requirements
• Coordinate with the fleet team and brand hotel operations department to ensure timely reporting and resolution of findings and technical issues
• Plan, manage and supervise the Facility Riding Team in line with the defined work schedule, deploying the team as an alternative to external contractors on assigned vessels

Qualifications

• Bachelor's degree in Technical Engineering, or equivalent professional degree with extended working experience in the cruise industry
• Minimum of three years of professional experience in the cruise industry or a related sector, such as a cruise management company, shipyard, or a company specialising in the construction and delivery of cruise ships or specific onboard areas
• Business fluent English skills and confident use of Microsoft Office 365, especially SharePoint, Excel, PowerPoint and Teams; experience with Power BI, project management tools or RAID/action logs would be a plus
• Strong commercial awareness with sound budget management skills and a clear commitment to HESS standards, customer satisfaction and brand reputation
• Strong analytical and problem-solving skills, with a proactive and adaptable approach to technical and operational challenges
• Proven project management and leadership skills, with the ability to coordinate shipboard teams, internal stakeholders, riding teams and external contractors

We offer:

• 30 vacation days per year
• Flexible working hours & the possibility to work from home for up to three days per week, providing a healthy work-life balance and increased convenience
• The flexibility of working remotely for up to 10 days a year across Europe
• The opportunity to work with international experts from more than 50 nationalities in a dynamic and vibrant team, fostering a working environment that promotes Speaking Up, Respecting and Protecting, Improving, Communicating, Listening, Learning, and Empowerment.
• Cruises at exclusive discounted prices for all employees, and additionally their family & friends (as from 6 months seniority)
• Exclusive employee benefits and access to corporate perks and offers
• Employers' contribution to ProfiTicket for local transport
• Diverse learning and development possibilities, enabling you to expand your knowledge and skills in our organization
• Participation in the company pension scheme (starting in your third-year seniority)
• Modern headquarters located in the heart of the HafenCity, an innovative urban district that embraces its proximity to the Elbe River