Store Manager - Berlin

JIL SANDER; Berlin; Vor Ort; EUR 48.000 - 72.000; Vollzeit

Zusammenfassung

Jil Sander is seeking a passionate Store Manager to lead our Store in Berlin and serve as a true brand ambassador. You will oversee daily operations, recruit and review performance, and coach a high-performing team to achieve sales targets while delivering exceptional client experiences.

Fluency in English is required with additional languages a plus. The role requires a leader who can inspire, drive Omni-channel excellence, and maintain strong product knowledge to maximize profitability.

Qualifikationen

• Experience leading teams in fashion or luxury retail.
• Ability to train and motivate staff for strong client service.
• Strong knowledge of omni-channel retail and CRM usage.

Aufgaben

• Lead day-to-day store operations with a focus on efficiency and excellence.
• Support recruitment activities and conduct performance reviews.
• Inspire and coach the team to hit sales targets while delivering outstanding service.
• Create personalized client experiences through strong product knowledge.
• Ensure high customer satisfaction through teamwork and effective VM practices.
• Identify opportunities to drive sales and profitability through smart presentation and stock analysis.

Kenntnisse

Team leadership

Recruitment support

Coaching

Customer service

CRM mindset

Tools

CRM systems

Jobbeschreibung

Jil Sander is looking for a passionate and dynamic Store Manager to lead our Store in Berlin.

In this role, you will be a true brand ambassador, responsible for ensuring the continuity of strategic standards and operational excellence while driving business performance and delivering an outstanding client experience.

Your Role

As Store Manager, you will:

• Lead and oversee the day-to-day operations of the store, ensuring efficiency and excellence at every level
• Support recruitment activities and conduct performance and probation reviews
• Inspire, coach and motivate your team to achieve sales targets while delivering exceptional customer service
• Transform every client interaction into a unique and personalized experience
• Guarantee high levels of customer satisfaction through strong product knowledge and effective teamwork
• Identify opportunities to drive sales and maximize profitability
• Achieve commercial targets through smart team organization and impactful product presentation
• Contribute to the improvement of commercial performance through product expertise, sales and stock analysis, product rotation and VM supervision

Life Skills & Mindset

You bring:

• A strong passion for fashion, product knowledge and trends
• Proven experience in team training, empowerment and motivation
• A positive, inclusive and collaborative leadership style
• Flexibility and adaptability in a fast-paced, omni-channel retail environment
• Excellent communication skills across all channels
• Strong attention to detail, time management and problem-solving abilities
• A solid omni-channel and CRM-oriented mindset
• Flexibility to work weekends and holidays

Requirements

• Fluency in English; additional languages are a plus
• Strong customer-oriented approach
• At least 2–3 years of experience as a Supervisor or Store Manager within fashion or luxury retail

If you are driven by performance, people development and the desire to create memorable client experiences, Jil Sander could be the perfect next step in your career.

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