Store Manager - Berlin

CALZATURIFICIO STEPHEN S.R.L.; Berlin; Vor Ort; EUR 42.000 - 60.000; Vollzeit

Zusammenfassung

Jil Sander in Berlin is seeking a passionate Store Manager to lead our Store, deliver exceptional customer service and drive sales growth.

You will recruit, train and coach the team, oversee daily operations, and ensure a premium client experience across in-store and online channels.

Fluency in English is required; experience in fashion or luxury retail and a proactive leadership style are highly valued.

Qualifikationen

• Experience leading a fashion or luxury retail team.
• Strong people management and coaching skills.
• Excellent communication and organizational abilities.
• Customer-oriented with a passion for clienteling.
• Fluency in English; additional languages are a plus.
• Willingness to work weekends and holidays.

Aufgaben

• Lead and oversee day-to-day store operations to ensure efficiency and excellence.
• Support recruitment and conduct performance reviews.
• Inspire, coach and motivate the team to meet sales targets and deliver service.
• Transform client interactions into personalized experiences.
• Ensure high customer satisfaction through product knowledge and teamwork.
• Identify opportunities to drive sales and profitability.
• Organize the team and present products to support commercial targets.
• Contribute to commercial performance via product knowledge, stock analysis and VM.

Kenntnisse

Leadership

People development

Customer service

English fluency

Fashion luxury retail

Omni-channel

Communication

Time management

Jobbeschreibung

Jil Sander is looking for a passionate and dynamic Store Manager to lead our Store in Berlin.

Your Role

• Lead and oversee the day-to-day operations of the store, ensuring efficiency and excellence at every level
• Support recruitment activities and conduct performance and probation reviews
• Inspire, coach and motivate your team to achieve sales targets while delivering exceptional customer service
• Transform every client interaction into a unique and personalized experience
• Guarantee high levels of customer satisfaction through strong product knowledge and effective teamwork
• Identify opportunities to drive sales and maximize profitability
• Achieve commercial targets through smart team organization and impactful product presentation
• Contribute to the improvement of commercial performance through product expertise, sales and stock analysis, product rotation and VM supervision

You Bring

Life Skills & Mindset:

• A strong passion for fashion, product knowledge and trends
• Proven experience in team training, empowerment and motivation
• A positive, inclusive and collaborative leadership style
• Flexibility and adaptability in a fast-paced, omni-channel retail environment
• Excellent communication skills across all channels
• Strong attention to detail, time management and problem-solving abilities
• A solid omni-channel and CRM-oriented mindset
• Flexibility to work weekends and holidays

Requirements

• Fluency in English; additional languages are a plus
• Strong customer-oriented approach
• At least 2–3 years of experience as a Supervisor or Store Manager within fashion or luxury retail

If you are driven by performance, people development and the desire to create memorable client experiences, Jil Sander could be the perfect next step in your career.