Solutions Engineer, Mid-Market DACH (German speaker)

Atlassian; München; Remote; EUR 60.000 - 78.000; Vollzeit

Zusammenfassung

Atlassian embraces flexible work locations, allowing office, home, or hybrid arrangements. The role focuses on partnering with sales and customer teams, conducting discovery, and leading value-based demonstrations to showcase Atlassian's suite. Strong German and English communication is essential.

Ideal candidates have 2+ years in pre-sales, a customer-centric mindset, and ability to collaborate across executives and technical audiences to drive outcomes for large customers.

Qualifikationen

• 2+ years of experience interacting with customers in a pre-sales capacity
• Excellent communication and presentation skills to multi-level audiences
• Fluent in German and English

Aufgaben

• Partner with sales teams on Fortune 500 customers to map problems to Atlassian solutions
• Conduct customer discovery to align needs with Atlassian products
• Lead compelling value-based demonstrations and tailor to stakeholder needs
• Guide customers' technical needs and gain buy-in for Atlassian offerings
• Document feedback and advocate for product improvements

Kenntnisse

German language

English language

Customer interaction

Pre-sales experience

Jobbeschreibung

Overview

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.

What makes us unique is our belief in our value of 'play as a team'. We support one another, celebrate our wins together, and share knowledge. Our employees work with Atlassian, not for Atlassian.

Responsibilities

Responsibilities:

• Partner with direct sales, partners and larger account teams on Fortune 500 customers, tracking the overall customer profile, business problems and complexities, roadmaps, and solution success to optimize the customers within your account team territory

• Participate in customer discovery to understand the customer's current state, what business problems they want to solve, and map back to the Atlassian products, platforms and solutions that will get them where they want to be

• Probe for and identify additional opportunities for cross-product/solution expansion

• investigate, discover, and assess client pain points

• Be a product expert of Atlassian software in the pre-sales process, articulating and showing the customer the value of the software and how it can change their way of working

• Have a broad understanding of full Atlassian product and solution offerings and paint a compelling story of how they work together to unlock the power of teams

• Lead compelling value-based demonstrations, both standard and customized, flexing across multiple different stakeholder needs, from deep individual product demos to selling the large vision of the whole portfolio

• Understand, lead, and guide the customer's technical needs in the sales process to gain buy-in from the customer on Atlassian being the right decision

• Proactively forge strong partnerships with aligned account executives, regularly discussing pipeline, current and upcoming opportunities and needs, bi-directional feedback, and ways to improve the selling cycle together

• Understand, track and document product feedback and competitive intelligence from customers and advocate for the development internally by documenting and sharing with product management

• Continuously learn, develop and refine your pre-sales and product, solution and platform offering knowledge and sales processes and Atlassian products progress.

Pay Ranges

In Poland, for this role, our current base pay range for new hires is:

Poland: 261.907zł - 341.934zł

Qualifications

Qualifications:

• We’re looking for a dynamic team member with a go-getter attitude who will both learn from and teach our passionate and growing organisation.

• On paper, you have 2+ years of experience interacting with customers in a pre-sales capacity, with excellent communication, strong presentation skills to multi-level audiences, and unmatched agility to do what it takes to get the job done.

• You are fluent in German and English.

• You’ve got a customer-centric mindset with a proven track record in building executive relationships with customers and rallying the internal teams to collaborate across the company to meet our customers' needs.

• You’re a creative problem solver who can interpret complex business problems, boil them down into solutions, and collaborate with prospects, partners, and the Atlassian sales team to deliver compelling value-based solutions.

• You’re equally comfortable in both a business and technical context, interacting with executives or talking shop with strong technical audiences.

• You love to learn and continuously grow and challenge yourself, are open to giving and receiving feedback, tolerate failure, love to win, hate to lose, and are passionate about making customers and Atlassian successful.

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.

In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.