Solutions Architect – APAC

Jobtailor; Deutschland; Remote; EUR 90.000 - 130.000; Vollzeit

Zusammenfassung

Jobtailor is seeking an experienced Solutions Architect to own APAC enterprise accounts, guiding end-to-end implementations from discovery through launch readiness.

You will translate security and compliance needs into scalable Drata-based solutions, integrate APIs, and collaborate with Sales, Engineering, and Product to reduce escalations and enable expansion with senior customer stakeholders.

Qualifikationen

• 8+ years post-sales experience in a Solutions Architect, Technical Account Manager, Implementation Manager, Customer Success Engineer, or similar role in B2B SaaS
• Demonstrated success leading complex, end-to-end enterprise implementations
• Customer-facing experience with excellent written and verbal communication skills
• Comfortable presenting, training, and debugging with technical and executive audiences
• 5+ years in security, compliance, GRC, or a related field is preferred
• Hands-on experience with AI-powered tools or platforms, ideally applied to compliance or GRC workflows
• Experience with AWS, GCP, or Azure
• Experience with REST APIs and JSON
• Scripting or development experience with JavaScript, TypeScript, React, Python, Bash, Shell, or Unix
• Experience partnering with Sales, Sales Engineering, Customer Success, Product, Engineering, QA, and Security teams
• Based in, or able to work hours aligned with, the APAC region
• English fluency is required
• Familiarity with APAC regulatory, data residency, or market requirements is a plus

Aufgaben

• Own a portfolio of APAC enterprise customers as their primary technical point of contact
• Lead end-to-end implementations, including project plans, milestones, risk management, stakeholder coordination, configuration, testing, and launch readiness
• Build trusted relationships with senior customer stakeholders
• Translate business, security, and compliance requirements into scalable solutions
• Monitor customer health, usage, renewal risk, and expansion opportunities
• Partner with Customer Success to address risks proactively
• Configure and customize Drata, integrate customer systems, support data migrations, and troubleshoot complex technical issues
• Advise customers on integrations, APIs, cloud infrastructure, identity and access, development workflows, security tools, HR systems, and AI-enabled compliance workflows
• Deliver training, workshops, QBR technical insights, documentation, and self-service guidance
• Reduce engineering escalations by diagnosing issues, documenting platform behavior, and providing technical remediations
• Partner with Product and Engineering on UAT, bug reports, feature requests, customer use cases, and regional requirements
• Share APAC customer trends and best practices through enablement and technical documentation
• Start at 8:00 a.m. local time to support collaboration with North American teams

Kenntnisse

Post-sales experience

End-to-end enterprise implementations

Customer-facing communication

Technical presentation and training

English fluency

Cloud platforms (AWS/GCP/Azure)

Tools

REST APIs

JSON

JavaScript

TypeScript

React

Python

Bash

Shell

Unix

Drata

Cloud Infrastructure

HR Systems

Security Tools

AI-Enabled Compliance Workflows

Jobbeschreibung

• Own a portfolio of APAC enterprise customers as their primary technical point of contact
• Lead end-to-end implementations, including project plans, milestones, risk management, stakeholder coordination, configuration, testing, and launch readiness
• Build trusted relationships with senior customer stakeholders
• Translate business, security, and compliance requirements into scalable solutions
• Monitor customer health, usage, renewal risk, and expansion opportunities
• Partner with Customer Success to address risks proactively
• Configure and customize Drata, integrate customer systems, support data migrations, and troubleshoot complex technical issues
• Advise customers on integrations, APIs, cloud infrastructure, identity and access, development workflows, security tools, HR systems, and AI-enabled compliance workflows
• Deliver training, workshops, QBR technical insights, documentation, and self-service guidance
• Reduce engineering escalations by diagnosing issues, documenting platform behavior, and providing technical remediations
• Partner with Product and Engineering on UAT, bug reports, feature requests, customer use cases, and regional requirements
• Share APAC customer trends and best practices through enablement and technical documentation
• Start at 8:00 a.m. local time to support collaboration with North American teams

Requirements

• 8+ years of post-sales experience in a Solutions Architect, Technical Account Manager, Implementation Manager, Customer Success Engineer, or similar role in B2B SaaS
• Demonstrated success leading complex, end-to-end enterprise implementations
• Customer-facing experience with excellent written and verbal communication skills
• Comfortable presenting, training, and debugging with technical and executive audiences
• 5+ years in security, compliance, GRC, or a related field is preferred
• Hands-on experience with AI-powered tools or platforms, ideally applied to compliance or GRC workflows
• Experience with AWS, GCP, or Azure
• Experience with REST APIs and JSON
• Scripting or development experience with JavaScript, TypeScript, React, Python, Bash, Shell, or Unix
• Experience partnering with Sales, Sales Engineering, Customer Success, Product, Engineering, QA, and Security teams
• Based in, or able to work hours aligned with, the APAC region
• English fluency is required
• Familiarity with APAC regulatory, data residency, or market requirements is a plus

Core Competencies

Demonstrates expertise in leading complex enterprise implementations and managing customer relationships in a B2B SaaS environment. Proficient in translating business and compliance requirements into scalable technical solutions while ensuring customer success and satisfaction.

Highest-signal resume keywords

• 8+ Years Post-Sales Experience
• End-to-End Enterprise Implementations
• Experience with AWS, GCP, or Azure
• Hands-On Experience with AI-Powered Tools
• Customer-Facing Communication Skills

Hard Skills

• REST APIs
• JSON
• JavaScript
• TypeScript
• React
• Python
• Bash
• Shell
• Unix
• Security Compliance

Soft Skills

• Excellent Written Communication
• Excellent Verbal Communication
• Presentation Skills
• Training Skills
• Problem-Solving

Industry Keywords

• B2B SaaS
• GRC
• APAC Regulatory Requirements
• Data Residency
• Market Requirements

Tools & Technologies

• Drata
• Cloud Infrastructure
• HR Systems
• Security Tools
• AI-Enabled Compliance Workflows