ServiceNow Architect (m/f/d)

Altana Pharma Deutschland S.L. (Nycomed Germany Holding GmbH); Wesel; Vor Ort; EUR 70.000 - 110.000; Vollzeit

Zusammenfassung

ALTANA is seeking an experienced ServiceNow Architect to shape and govern centralized IT processes. You will design long-term solutions, align business requirements with technical excellence, and drive architecture decisions across ITSM, ITOM, and CMDB.

You will assess scalability and maintainability, conduct architecture reviews, and advise stakeholders on ServiceNow-related matters. Strong English skills and cross-functional collaboration are essential.

Qualifikationen

• Knowledge of JavaScript, web services (REST / SOAP), and CSDM.
• Experience collaborating with agile teams and defining development guidelines.
• Strong ITIL process understanding.

Aufgaben

• Ensure adherence to ServiceNow standards (out-of-the-box first) and help develop governance directives.
• Assess requirements regarding scalability, maintainability, and technical feasibility for the platform.
• Conduct architecture reviews and identify/address technical debt to secure a consistent platform.
• Advise stakeholders and management on ServiceNow-related matters.

Kenntnisse

JavaScript

Web services REST/SOAP

CSDM

Ausbildung

ServiceNow certifications (CSA, CAD, CIS)

Tools

ServiceNow

Jobbeschreibung

Your responsibilities

Exciting opportunities await you – at ALTANA, we are managing our IT processes centrally via ServiceNow. As its architect, you will play a key role in shaping this foundation. You will develop long-term solutions, make design decisions, and bridge the gap between business requirements and technical excellence:

• Ensue adherence to ServiceNow standards (out-of-the-box first) and help do develop and monitor governance directives


• Assess requirements regarding scalability, maintainability, and technical feasibility in the context of the platform


• Conduct architecture reviews as well as identify and resolve technical debt to secure a consistent platform


• Advise stakeholders and management on ServiceNow-related matters

Your profile

With this profile, you convince us – your role with us is based on your substantial track record of several years in devising and implementing ServiceNow solutions (e.g., ITSM, ITOM, or CMDB). In addition, you bring the following:

• Knowledge of JavaScript, web services (REST / SOAP), and CSDM


• Experience in collaborating with agile teams and defining development guidelines


• Strong process understanding (ITIL)


• ServiceNow certifications (CSA, CAD, CIS) preferred


• Good verbal and written English skills


• Confident behavior when facilitating workshops and advising stakeholders

Contact Person

Nicola Krohn
HR Team
Phone: [phone]