Service Operations Intern – Germany

Sungrow Europe - Welcome traveler!; München; On-site; EUR 10,000 - 15,000; Part time

Job summary

Sungrow Europe in Munich invites you to a hands-on internship at the heart of our Munich service center. You will work on-site and help keep our service operations running smoothly.

Curious what this is all about? Let's dive right in: As an intern, you will analyze invoicing and operational performance, assist in service-related invoicing, coordinate with customers and internal teams, and support accounts receivable activities.

Qualifications

• Detail-oriented and comfortable working with numbers.
• Currently studying Business Administration, Finance, Accounting, Economics, Industrial Engineering, or a related field.
• Strong analytical skills and proficiency with Excel.
• Excellent attention to detail when handling contracts and financial data.
• Strong communication and coordination with customers and teams.
• Experience with CRM, ERP or invoicing systems is a plus.
• Fluent English; additional European languages are a plus.

Responsibilities

• Analyze invoicing and overall operational performance and support management reporting.
• Assist in preparing and processing service-related invoices and documentation.
• Coordinate with customers and internal stakeholders on invoicing and needed docs.
• Support AR management, including payment follow-up and overdue tracking.
• Review historical contracts to identify outstanding invoicing items.
• Improve related processes and data quality; organize documentation.
• Provide general operational and coordination support to the team.

Skills

Detail-oriented

Excel

Analytical skills

Communication

Stakeholder coordination

CRM familiarity

English fluency

Team coordination

Education

Currently studying Business Administration, Finance, Accounting, Economics, Industrial Engineering, or related field

Tools

CRM

ERP

Invoicing software

Job description

Your mission

Servus und hallo bei uns hier in Sungrow!

We're excited to introduce a hands-on internship at the heart of our Munich service center.
You will work on-site and help keep our service operations running smoothly. Curious what this is all about? Let's dive right in:

• Conduct regular analysis of invoicing and overall operational performance, and support management reporting.
• Support the preparation and processing of service-related invoices, including PI and CI documentation.
• Coordinate with customers and internal stakeholders regarding invoicing, payment status, and required documentation.
• Support Accounts Receivable (AR) management, including payment follow-up and overdue tracking.
• Review historical contracts and service records to identify and follow up on outstanding invoicing topics.
• Support continuous improvement of related processes and data quality. Organize and maintain business and operational documentation, ensuring clear structure, accessibility, and consistency.
• Provide general operational and coordination support to the team as required.

Your profile

Holy moly that sounds exciting, doesn't it? Now, we want You, to feel challenged, to be confronted with nowadays technical frontiers, myths and wonders. Therefore, your background should be like this:

• Detail-oriented, and comfortable working with numbers and different stakeholders.
• Currently studying Business Administration, Finance, Accounting, Economics, Industrial Engineering, or a related field.
• Strong analytical skills and confidence working with Excel and operational data.
• Good attention to detail, especially when handling contracts, financial data, and documentation.
• Strong communication and follow-up skills, with the ability to coordinate with customers and cross-functional teams.
• Experience with CRM, ERP, invoicing, or finance-related systems is a plus.
• Fluent English; additional European languages are a plus.