Sensitive Site Exploitation Field Service Rep - Germany (TS/SCI) Kaiserslautern, DEU Posted today

NANA Corp; Kaiserslautern; Hybrid; EUR 70,000 - 100,000; Full time

Job summary

NANA Corp. seeks Field Service Representatives (FSRs)/subject matter experts for USAREUR Exploitation program support in Germany.

The role involves configuring, maintaining, and utilizing biometric and forensic equipment in office and field settings, traveling on short notice, training operators, and providing tech support as needed. The position requires advising on upgrades, drafting reports, and maintaining records, with participation in technology evaluations and routine office tasks using

Qualifications

• Experience with biometric and forensic equipment is required.
• Ability to advise, demonstrate, and train operators on equipment.
• Proficient in drafting reports and maintaining records.
• Willingness to travel on short notice and work in field environments.

Responsibilities

• Configuring, maintaining, and utilizing biometric and forensic equipment in both office and field environments.
• Advising, assisting with, and demonstrating equipment and software upgrades; drafting reports; and maintaining records.
• Participating in technology tactical evaluations (tech refresh).
• Perform normal office functions, including using word processing and spreadsheet software tools, as well as other standard office equipment and software.
• Ability to train, understand/explain the operation of all laboratory equipment; including

Skills

Biometric equipment

Forensic equipment

Training

Troubleshooting

Travel readiness

Tools

Word processing

Spreadsheet software

Job description

To directly support the United State Army Europe (USAREUR) Exploitation Program, the ATS objective is to provide OCONUS services in support of Sensitive Site Exploitation requirements by providing two Exploitation Field Service Representatives (FSR) / subject matter experts (SME) skilled in Identifying Intelligence (i2) and Exploitation tactics, to include techniques and procedures for fielding, employing, training, trouble shooting, repair, updating, and maintenance of equipment. Equipment specifically includes biometric, forensic, Cellphone Exploitation (CELLEX), Media Exploitation (MEDEX), and Rapid DNA (rDNA) hardware and software tools. Additionally, the Task Order objective is to provide technical support, repair, logistics, and training services in support of Exploitation Analysis Centers (EAC) at multiple CONUS and OCONUS locations.

Responsibilities

Field Service Representatives (FSRs) FSRs require explicit skill sets in order to provide advisement, configuration, maintenance, equipment demonstration, training and utilization of biometric and forensic equipment in both offsite office and field environments. The FSR shall be prepared to travel on short notice, train operators, and answer questions or troubleshoot equipment issues over the phone or on the spot. Position responsibilities and experince.

• Configuring, maintaining, and utilizing biometric and forensic equipment in both of- fice and field environments.

• Advising, assisting with, and demonstrating equipment and software upgrades; draft- ing reports; and maintaining records.

• Participating in technology tactical evaluations (tech refresh).

• Perform normal office functions, including using word processing and spreadsheet software tools, as well as other standard office equipment and software.

• Ability to train, understand/explain the operation of all laboratory equipment; including