Senior Reengineering Specialist

Jobtailor; Deutschland; Remote; EUR 85.000 - 120.000; Vollzeit

Zusammenfassung

Jobtailor is seeking a senior consultant to plan and lead enterprise-wide reengineering initiatives across multiple programs and offices in Germany. You will analyze policies, governance, workflows, and customer experience, applying Lean Six Sigma and value-stream methods to identify bottlenecks and improvement opportunities.

The role focuses on developing future-state operating models, governance structures, and implementation roadmaps while coordinating executive interviews and workshops. U.S.

Qualifikationen

• Bachelor's degree in business, industrial engineering, operations research, organizational development, public administration, systems engineering, or related field.
• 8+ years of progressively responsible experience in business-process reengineering and related discipline.
• 5+ years of experience supporting Federal civilian, defense, intelligence, or comparable public-sector organizations.
• 5+ years of experience leading complex reengineering initiatives, improvement of workstreams, or multidisciplinary teams.
• Demonstrated experience analyzing and redesigning complex business processes and operating models.
• Demonstrated experience developing process maps, future-state designs, implementation roadmaps, performance measures, and executive-level deliverables.
• U.S. citizenship required; Active Public Trust clearance required at time of application.
• Preferred: Lean Six Sigma Black Belt, Certified Business Process Professional, Project Management Professional, Prosci Change Management certification, Certified Management Consultant.

Aufgaben

• Plan and lead enterprise or cross-functional reengineering initiatives spanning multiple programs, offices, bureaus, commands, systems, or stakeholder organizations.
• Analyze missions, authorities, policies, governance, decision rights, roles, staffing, workflows, handoffs, systems, data, controls, workload, cycle time, cost, quality, and customer experience.
• Apply business-process reengineering, Lean, Six Sigma, root-cause analysis, value-stream analysis, process simulation, benchmarking, and related methods.
• Identify duplication, bottlenecks, fragmented authorities, non-value-added activities, control weaknesses, workforce misalignment, data-quality problems, automation opportunities, and mission-delivery risks.
• Develop future-state operating models, end-to-end workflows, governance structures, decision authorities, organizational designs, service-delivery models, controls, performance measures, and enabling requirements.
• Facilitate executive interviews, cross-functional workshops, process-mapping sessions, improvement events, integrated project teams, and decision forums.
• Develop business cases, alternatives analyses, implementation roadmaps, pilots, standard operating procedures, change-impact assessments, communications, training, and benefits-realization plans.
• Integrate process, organization, workforce, data, technology, risk, internal control, customer experience, and change management considerations.
• Direct multidisciplinary teams and advise senior Federal leaders.
• Ensure deliverables are evidence-based, traceable, actionable, and contractually compliant.
• Document current-state processes, including scope, roles, handoffs, decision points, business rules, systems, data, controls, measures, pain points, and baseline performance.
• Validate findings and future-state designs with process owners, operators, customers, functional experts, technology teams, control functions, labor representatives, and senior decision-makers.
• Develop process maps, value-stream maps, RACI matrices, organizational charts, governance documentation, standard operating procedures, service standards, measures, dashboards, and Government-ready briefings.
• Assess alternatives based on mission value, statutory and policy constraints, customer and workforce effects, cost, risk, control effectiveness, technical feasibility, and implementation complexity.
• Define target outcomes, measures, baselines, benefits, owners, data sources, review cadences, and corrective action processes.
• Sequence implementation to address dependencies, test assumptions, manage operational risk, support adoption, and sustain improvements.
• Perform work in accordance with contract requirements, security controls, privacy protections, records-management requirements, and agency policies.

Kenntnisse

Business-process Reengineering

Lean Six Sigma

Process Mapping

Organizational Design

Federal Experience

Ausbildung

Bachelor's degree (business / engineering / related field)

Tools

Performance Dashboards

Process Mining

Simulation Tools

Governance Structures

Decision Forums

Jobbeschreibung

• Plan and lead enterprise or cross-functional reengineering initiatives spanning multiple programs, offices, bureaus, commands, systems, or stakeholder organizations
• Analyze missions, authorities, policies, governance, decision rights, roles, staffing, workflows, handoffs, systems, data, controls, workload, cycle time, cost, quality, and customer experience
• Apply business-process reengineering, Lean, Six Sigma, root-cause analysis, value-stream analysis, process simulation, benchmarking, and related methods
• Identify duplication, bottlenecks, fragmented authorities, non-value-added activities, control weaknesses, workforce misalignment, data-quality problems, automation opportunities, and mission-delivery risks
• Develop future-state operating models, end-to-end workflows, governance structures, decision authorities, organizational designs, service-delivery models, controls, performance measures, and enabling requirements
• Facilitate executive interviews, cross-functional workshops, process-mapping sessions, improvement events, integrated project teams, and decision forums
• Develop business cases, alternatives analyses, implementation roadmaps, pilots, standard operating procedures, change-impact assessments, communications, training, and benefits-realization plans
• Integrate process, organization, workforce, data, technology, risk, internal control, customer experience, and change management considerations
• Direct multidisciplinary teams and advise senior Federal leaders
• Ensure deliverables are evidence-based, traceable, actionable, and contractually compliant
• Document current-state processes, including scope, roles, handoffs, decision points, business rules, systems, data, controls, measures, pain points, and baseline performance
• Validate findings and future-state designs with process owners, operators, customers, functional experts, technology teams, control functions, labor representatives, and senior decision-makers
• Develop process maps, value-stream maps, RACI matrices, organizational charts, governance documentation, standard operating procedures, service standards, measures, dashboards, and Government-ready briefings
• Assess alternatives based on mission value, statutory and policy constraints, customer and workforce effects, cost, risk, control effectiveness, technical feasibility, and implementation complexity
• Define target outcomes, measures, baselines, benefits, owners, data sources, review cadences, and corrective action processes
• Sequence implementation to address dependencies, test assumptions, manage operational risk, support adoption, and sustain improvements
• Perform work in accordance with contract requirements, security controls, privacy protections, records-management requirements, and agency policies

Requirements

• Bachelor's degree from an accredited institution in business, industrial engineering, operations research, organizational development, public administration, systems engineering, or related field
• 8+ years of progressively responsible experience in business-process reengineering, organizational design, performance improvement, operating-model design, management consulting, or related discipline
• 5+ years of experience supporting Federal civilian, defense, intelligence, military, or comparable public-sector organizations
• 5+ years of experience leading complex reengineering initiatives, improvement of workstreams, or multidisciplinary teams
• Demonstrated experience analyzing and redesigning complex business processes and operating models
• Demonstrated experience developing process maps, future-state designs, implementation roadmaps, performance measures, and executive-level deliverables
• U.S. citizenship required
• Active Public Trust clearance required at the time of application
• Preferred: Lean Six Sigma Black Belt, Certified Business Process Professional, Project Management Professional, Prosci Change Management certification, Certified Management Consultant, or comparable credential
• Preferred: Experience using Business Process Model and Notation, value-stream mapping, statistical analysis, process mining, simulation, workload analysis, or performance dashboards
• Preferred: Experience with OMB Circulars A-11 and A-123, GPRA Modernization Act requirements, GAO internal-control standards, and federal enterprise risk management
• Preferred: Experience redesigning shared services, case management, grants, acquisition, human capital, financial, information technology, customer service, or mission-support processes
• Preferred: Experience supporting Cabinet-level departments, defense organizations, independent agencies, or multi-agency initiatives

Core Competencies

Demonstrates expertise in business-process reengineering, organizational design, and performance improvement, with a strong focus on developing future-state operating models and implementing complex initiatives. Proficient in facilitating cross-functional collaboration and ensuring compliance with federal standards and requirements.

Highest-signal resume keywords

• Business-Process Reengineering
• Lean Six Sigma
• Process Mapping
• Organizational Design
• Federal Experience

Hard Skills

• Process Simulation
• Value-Stream Analysis
• Root-Cause Analysis
• Performance Measures
• Implementation Roadmaps
• Change Management
• Statistical Analysis
• Workload Analysis
• Governance Documentation
• Business Process Model and Notation

Soft Skills

• Facilitation
• Leadership
• Collaboration
• Communication
• Analytical Thinking

Certifications & Qualifications

• Lean Six Sigma Black Belt
• Certified Business Process Professional
• Project Management Professional
• Prosci Change Management Certification
• Certified Management Consultant

Industry Keywords

• Federal Civilian
• Defense
• Intelligence
• Public Sector
• OMB Circulars A-11
• OMB Circulars A-123
• GAO Internal-Control Standards
• GPRA Modernization Act
• Shared Services
• Multi-Agency Initiatives

Tools & Technologies

• Performance Dashboards
• Process Mining
• Simulation Tools
• Governance Structures
• Decision Forums