Senior Project Manager – Certified

Jobtailor; Deutschland; Remote; EUR 70.000 - 100.000; Vollzeit

Zusammenfassung

Jobtailor in Germany seeks an experienced Project Manager to lead MSPlike projects end-to-end. You will drive delivery across multiple teams, manage budgets, and ensure alignment with scope and timelines.

The role requires extensive coordination with clients and vendors, strong communication, and proven ability to manage several projects simultaneously. A structured, results-driven mindset is essential.

Qualifikationen

• 5+ years in project management, service delivery, operations, or related roles.
• Experience in a Managed Services Provider (MSP) environment is highly desirable.
• Strong organizational, time management, and communication skills.
• Ability to manage multiple concurrent projects and stakeholder expectations.

Aufgaben

• Manage projects through all phases from initiation to closure.
• Develop and maintain project plans, schedules, budgets, and resources.
• Coordinate execution across departments and stakeholders.
• Facilitate kickoff, status, review, and closeout meetings.
• Monitor progress, address delays, risks, and dependencies.
• Build relationships with clients, partners, vendors, and internal teams.
• Communicate status, risks, decisions, and milestones clearly.
• Coordinate cross-functional resources and procurement.
• Track budgets, labor, profitability, and forecasts.

Jobbeschreibung

• Manage projects through all phases of the project lifecycle from initiation through closure


• Develop and maintain project plans, timelines, schedules, milestones, budgets, and resource assignments


• Coordinate project execution across multiple departments and stakeholders


• Facilitate kickoff meetings, status meetings, review sessions, and closeout activities


• Ensure deliverables meet scope, quality, schedule, and budget expectations


• Monitor progress and proactively address delays, risks, and dependencies


• Drive accountability and follow-through among project participants


• Manage multiple concurrent projects while balancing shifting priorities and deadlines


• Serve as the primary coordination point for assigned projects


• Build relationships with clients, partners, vendors, and internal stakeholders


• Communicate project status, risks, decisions, and milestones


• Manage stakeholder expectations and facilitate business-technical discussions


• Coordinate executive-level communications and project reporting


• Identify risks, develop mitigation strategies, maintain risk and issue logs, and lead resolution efforts


• Serve as the escalation point for blockers, vendor delays, approval dependencies, resource conflicts, and scope concerns


• Coordinate cross-functional resources, dependencies, materials, approvals, and procurement


• Track project budgets, labor consumption, profitability, resource utilization, forecasts, and financial data


• Coordinate scope changes and change-request approvals


• Support portfolio visibility, billing readiness, and financial reviews


• Coordinate onboarding, handoffs, client acceptance, signoff, lessons learned, post-project reviews, and closure


• Ensure support teams receive knowledge transfer, documentation, and project information


• Coordinate hardware, software, licensing, vendor deliverables, and third-party activities


• Maintain project plans, meeting notes, action registers, decision logs, risk registers, status reports, and closure documentation


• Adhere to GXA project governance standards and maintain accurate PSA and project management records


• Identify delivery challenges and process inefficiencies and recommend improvements


• Contribute to SOPs, work instructions, project management best practices, operational maturity, and strategic initiatives

Requirements

• Experience working within a Managed Services Provider (MSP) environment


• 5+ years of experience in project management, service delivery, operations, professional services, or related roles


• PMP, CAPM, Agile, Scrum, ITIL, or similar certifications


• Demonstrated success managing multiple concurrent projects


• Strong organizational and time management skills


• Excellent verbal and written communication abilities


• Ability to manage competing priorities and deadlines


• Strong problem-solving and critical-thinking skills


• Comfortable working with executive stakeholders, technical teams, vendors, and clients


• Experience using project management, PSA, ticketing, and collaboration tools


• Proficiency with Microsoft 365 applications including Teams, Outlook, Excel, Word, and SharePoint


• Preferred: Experience managing IT infrastructure, cloud, cybersecurity, networking, business applications, or digital transformation projects


• Preferred: Experience with ConnectWise, Autotask, HaloPSA, IT Glue, or similar platforms


• Preferred: Experience managing both internal business initiatives and client-facing projects

Core Competencies

Demonstrates expertise in managing projects through all phases of the project lifecycle, ensuring deliverables meet scope, quality, and budget expectations. Proficient in stakeholder management, risk mitigation, and utilizing project management tools to drive accountability and successful project outcomes.

Highest-signal resume keywords

• Project Management


• PMP Certification


• Agile Methodology


• Microsoft 365 Proficiency


• Managed Services Provider Experience

ATS Optimization Keywords

Hard Skills

• Project Lifecycle Management


• Budget Tracking


• Risk Management


• Resource Allocation


• Change Management

Soft Skills

• Strong Organizational Skills


• Excellent Communication Abilities


• Problem-Solving Skills


• Time Management Skills


• Relationship Building

Certifications & Qualifications

• PMP


• CAPM


• ITIL


• Scrum

Industry Keywords

• Service Delivery


• IT Infrastructure


• Cloud Projects


• Cybersecurity


• Digital Transformation

Tools & Technologies

• ConnectWise


• Autotask


• HaloPSA


• IT Glue


• Collaboration Tools