Senior Operations Specialist (f/m/d) - Downstream Supply Chain

Every. GmbH; Berlin; Vor Ort; EUR 70.000 - 110.000; Vollzeit

Benefits dieser Stelle

Hybrid work model

Free lunches at the office

Employee discount 30%

Deutschlandticket subsidy

Urban Sports Club membership

30 days annual leave

Zusammenfassung

Every. GmbH is seeking a Senior Operations Specialist (f/m/d) to own downstream supply chain performance across Europe, from fulfillment centre outbound to final delivery.

You will manage external fulfillment and last-mile partners across DACH and Benelux, driving improvements with governance and data-driven insights. Fluency in German and English, 5+ years in logistics or related fields, and a passion for scalable, customer-focused operations in a fast-growing D2C business are essential.

Qualifikationen

• 5+ years of experience in logistics, fulfillment, supply chain, or operations.
• Experience managing external logistics providers and partnerships.
• Ability to analyse data and translate insights into recommendations.
• Fluency in German and professional working proficiency in English.

Aufgaben

• Own day-to-day performance of downstream supply chain from fulfillment centre outbound to final customer delivery.
• Manage external fulfillment and last-mile partners across DACH and Benelux region, driving performance through governance and partnerships.
• Analyse operational KPIs, identify trends and root causes, and translate insights into initiatives to improve service quality, customer experience and cost efficiency.
• Identify operational risks and capacity constraints, developing mitigation plans before they impact customers or business performance.
• Shape the future of our logistics network by supporting carrier onboarding, network expansions, process improvements, and scalable operating models.
• Collaborate closely with Customer Care, Product, Culinary, Tech, and Finance as the operational link between teams.
• Build data-driven business cases for network optimisation, carrier performance improvements, and operational investments.

Kenntnisse

Logistics

Fulfillment

Supply chain

Analytical thinking

Cross-functional collaboration

Jobbeschreibung

Intro

Making healthy eating effortless - with plant-based, chef-crafted meals that deliver maximum nutrition, flavour, and convenience. At Every, we help people reach their health goals while protecting the planet. Our vision goes beyond quick fixes - it's about sustainable wellbeing.

We are a fast-growing food company operating both D2C subscriptions and B2B channels, currently across DACH and BNL, and growing rapidly 100% YoY.

For our Operations Team , we are looking for a Senior Operations Specialist (f/m/d) - Downstream Supply Chain . In this role, you'll ensure seamless fulfillment and last-mile operations across Europe, working closely with logistics partners and internal teams to deliver an outstanding customer experience as we continue to scale.

Deine Aufgaben

• You own the day-to-day performance of our downstream supply chain, ensuring seamless operations from fulfillment centre outbound to final customer delivery.
• You manage and develop our external fulfillment and last-mile logistics partners across DACH and the Benelux region, driving performance through strong partner relationships, governance, and continuous improvement.
• You analyse operational KPIs, identify trends and root causes, and translate insights into initiatives that improve service quality, customer experience, and cost efficiency.
• You proactively identify operational risks and capacity constraints, developing mitigation plans before they impact customers or business performance.
• You shape the future of our logistics network by supporting new carrier onboarding, network expansions, process improvements, and scalable operating models.
• You work closely with Customer Care, Product, Culinary, Tech, and Finance, acting as the operational link between teams and ensuring decisions are backed by operational realities.
• You build data-driven business cases for network optimisation, carrier performance improvements, and operational investments, supporting strategic decision-making within the Operations team.

Was du mitbringst

• You have 5+ years of experience in logistics, fulfillment, supply chain, or operations, ideally within a fast-growing D2C, e-commerce, FMCG, or food environment.
• You have experience managing external logistics providers, carriers, or fulfillment partners and know how to build long-term, performance-driven partnerships.
• You combine operational excellence with strategic thinking and enjoy identifying opportunities to improve processes, performance, and scalability.
• You are comfortable analysing operational data, translating insights into business recommendations, and influencing decisions through facts and structured thinking.
• You thrive in cross-functional environments and build strong relationships with internal stakeholders as well as external partners.
• You take ownership, communicate proactively, and remain calm when solving complex operational challenges.
• You are fluent in German and have professional working proficiency in English.

Was wir bieten

• A high level of ownership in your role from day one
• A hybrid working model with a beautiful office in Kreuzberg
• Free lunches at the office
• 30% employee discount on Every products
• Subsidised Deutschlandticket and Urban Sports Club membership
• 30 days of annual leave