SAP CS Senior Consultant

IgniteSAP; Frankfurt; Hybride; EUR 70 000 - 90 000; Plein temps

Avantages offerts par ce poste

Above-market average salary

Highest-paid bonus in the industry

Comprehensive family support

Access to 360+ training courses

Résumé du poste

A leading SAP consulting firm in Frankfurt is seeking a Senior Consultant for SAP Customer Service. The role involves optimizing customer service processes, and requires 2+ years of experience in SAP consulting, particularly with SAP S/4HANA. Candidates must be fluent in German and English. This full-time position offers competitive compensation and flexible working conditions across Europe.

Qualifications

• At least 2+ years of relevant professional experience in SAP consulting.
• Profound knowledge in the implementation of SAP S/4HANA and ERP.
• Fluent in German and English.

Responsabilités

• Provide comprehensive advice on service processes based on SAP products.
• Conduct requirements analysis and process design.
• Take on management functions such as team leadership.

Connaissances

SAP consulting

S/4HANA implementation

Customer-centric communication

Process design

Team leadership

ABAP programming

Description du poste

SAP Customer Service (CS) Senior Consultant

Join the leading SAP consulting firm with one of the highest employee satisfaction ratings in Germany. Do you have experience in implementing SAP Customer Service (SAP CS) and want to take your consulting career to the next level?

On Offer

• Join a vibrant workplace recognized as "the best employer in Germany," fostering creativity, collaboration, and a strong commitment to work-life balance and employee well-being.
• Competitive compensation, including an above-market average salary, the highest-paid bonus in the SAP consulting industry, a company car, and a comprehensive range of additional benefits with dedicated family support.
• Minimal travel requirements with over 34 office locations in Germany and 31 across Europe, along with an impressive company car package.
• Work from anywhere in Europe, with the flexibility to work up to 165 days per year from anywhere in the EU.
• Clear routes to promotion at every level, reviewed annually, and extensive training opportunities to enhance both specialist knowledge and soft skills.
• Training hub offering 360+ courses to develop your expertise and competencies in various areas.

Your Role

• You will provide comprehensive advice on the redesign, harmonization and/or optimization of our customers' service processes based on SAP products, with a focus on S/4HANA Service and SAP CS.
• You will be responsible for requirements analysis, process design, the creation of technical concepts and the successful implementation (including customizing, testing) of our customers' service-to-cash processes.
• You will proactively contribute your expertise in the area of customer service in workshops that you prepare. Your knowledge of integration with other SAP modules optimizes the integrated system landscapes of our customers.
• Depending on your specialist knowledge and inclination, you will take on technical responsibility as well as management functions, such as team leadership or (partial) project management.
• You will work proactively on the further development of our consulting and service portfolio, including the development of demo systems.
• You will support your colleagues in preparing offers and negotiating contracts.

Your skills - What you bring to the table

• At least 2+ years of relevant professional experience in SAP consulting or implementation projects.
• Profound knowledge in the implementation of SAP S/4HANA and ERP, ideally with agile approaches.
• 2+ years of experience in the conception and configuration of service-to-cash processes using S/4HANA Service and/or SAP ERP CS.
• Good understanding of adjacent modules and proficiency with predecessor and successor process modules.
• Customizing experience is a must.
• Customer-centric with strong communication and presentation skills, able to convey complex content in a clear, inspiring and persuasive manner.
• Adept at programming, with basic debugging skills in ABAP an advantage.
• Fluent in German and English – this is a must!

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Staffing and Recruiting

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