Sales Support Coordinator

Sensient Technologies; Geesthacht; Vor Ort; EUR 40.000 - 55.000; Vollzeit

Zusammenfassung

A leading global manufacturer of flavors and extracts is seeking a Sales Support Coordinator in Geesthacht, Germany. In this role, you will handle customer inquiries, maintain relationships, and assist the Sales Manager with various tasks. The ideal candidate will have a Bachelor degree, experience in customer service, and strong communication skills. Fluency in English and another European language is essential.

Qualifikationen

• Professional experience in customer service or sales assistant roles.
• Experience in the food ingredients or pharmaceutical industry is an advantage.
• Knowledge of documentation and logistics for exports.

Aufgaben

• Respond to customer inquiries on quotations, pricing, and product availability.
• Maintain communication on customer topics with Account Managers.
• Support order management for customer order clarifications.

Kenntnisse

Customer service experience

Fluent in English and another European language (Italian or French preferred)

Communication skills

MS Office proficiency

Ausbildung

Bachelor Degree in Economics or Food Science

Tools

Oracle

SAP

Jobbeschreibung

The Sales Support Coordinator addresses customers requests, specifically related to pre- and after support around orders. The Sales Support Coordinator works cooperatively with sales and or other members of the distribution team to satisfy and intensify existing customers relationships and to increase customer satisfaction. In addition, he/she assists the Sales Manager in all kind of commercial duties and projects with increasing responsibility. This role is designed to start into a Sales career at Sensient.

What you'll do:

• Provide timely reply to customer inquiries, (e.g. on quotation, pricing, leadtime, product availability)
• Provide product related standard documentation.
• Maintain communication on all customer related topics with Account Managers
• Perform different projects to streamline processes and support the Sales Team.
• Support order management when information on customer orders need clarification.
• Routinely monitor open orders to ensure timely shipment.
• Managing of distribution platforms

What you'll bring:

• A Bachelor Degree or successful passed a German apprenticeship in Economics, a Degree in Food Science or comparable area
• Professional experience in Customer Service/ Sales Assistant, work experience in the food ingredients or pharmaceutical industry are an advantage
• Knowledge of required documentation and logistics for exports
• Very good skills in English and another European language (fluent in spoken and written), Italian or French preferred
• Demonstrated ability to prioritize workload and handle multiple tasks in an effective manner
• Excellent communication skills, experience in working both autonomously as well as in a team
• Very good knowledge of MS Office, extensive experience in dealing within an ERP system, e.g. Oracle or SAP

About Sensient:

Sensient Technologies Corporation is a leading global manufacturer and marketer of colors, flavors, and extracts. Sensient employs advanced technologies at facilities around the world to develop specialty food and beverage systems, cosmetic and pharmaceutical systems, specialty colors, and other specialty and fine chemicals. The Company's customers include major international manufacturers representing most of the world's best-known brands.

About Sensient Colors:

Sensient Colors is a leading developer, producer, and supplier of natural and synthetic color systems for customers around the globe. The Company's high-performance products play a vital role in the manufacture of foods and beverages, cosmetic and pharmaceutical colors and coatings, and colors for agricultural uses, household cleaners and paper products.

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