Sales Manager

Accorhotel; Hamburg; On-site; EUR 50,000 - 70,000; Full time

Job summary

The Hoxton Hamburg, part of the Ennismore family, is seeking a proactive Sales professional to win new business, manage key relationships, and drive segment revenue against KPIs.

You will build account plans, coordinate with Accor and The Hoxton global sales teams, organise show rounds and fam trips, and cross-sell The Hoxton and Ennismore properties to maximise revenue.

Qualifications

• At least 2+ years proven experience in proactive sales and key account management in hospitality.
• Strong relationship building and negotiation skills.
• Proficiency with CRM software and MS Office tools.
• Willingness to travel for sales calls, events and client meetings.

Responsibilities

• Win new business and manage key relationships while pursuing segment revenue goals and KPIs.
• Drive corporate room nights into The Hoxton Hamburg from global and local accounts.
• Generate new business via market research and alignment with Accor and The Hoxton global sales teams.
• Build account management plans and stay updated on market news and competitor insights.
• Prepare and execute creative sales strategies to source and grow revenues from managed accounts.
• Utilise Agency 360 reports to review market penetration and expand market share.
• Ensure rate loading accuracy and adherence to deadlines.
• Organise show rounds, familiarisation trips and presentations to maximize exposure.
• Cross-sell The Hoxton and Ennismore properties globally to maximize revenue opportunities.

Skills

Sales proficiency

Key account management

Relationship building

Organizational skills

Analytical skills

Tools

CRM software

Microsoft Office

Job description

What you'll do...

Working closely with our Director of Sales, you will actively win over new business and manage key relationships while working towards segment revenue goals and KPIs.

Responsible for driving corporate room nights into The Hoxton Hamburg from both global and local accounts in line with the hotel's strategies and budgets.

Generate new business through market research and liaising closely with Accor and The Hoxton global sales team.

We'll look to you to build up account management plans, making sure you're "in the know" on the latest market news and competitor insights too.

Prepare and execute creative sales strategies to source, drive and grow our revenues from your managed accounts.

Responsible for ensuring Agency 360 reports are utilised to review market penetration, grow market share from account base and look for new business opportunities.

Ensure rate loading accuracy across account base and that rates are loaded and bookable by given deadlines.

Organise show rounds, HOX sleepovers, familiarisation trips, office visits and presentations to maximise The Hoxton's exposure amongst key decision makers.

Cross-sell The Hoxton and Ennismore properties globally to maximise revenue opportunities.

What we're looking for...

Individuals. You're looking for a place where you can be you; no clones in suits here.

Passion for hospitality - whether that's a drink, a meal, an event or a bed for the night.

You're all about having a positive impact on the people you interact with, leaving them with a memorable experience.

You're not precious. We leave our egos at the door and help get things done.

You're up for doing things differently and trying (almost) everything once.

If we got stuck in a lift together, we'd have a good time and share a few laughs.

You want to be part of a team that works hard, supports each other, and has fun along the way.

Someone with at least 2+ years proven experience in proactive sales and key account management, in the hotel industry, who can make a quick impact on our team.

A people person who's great at growing and nurturing long lasting relationships.

Strong organisational and analytical abilities.

Proficiency in Agency 360, CRM software and Microsoft Office Suite.

Someone with high energy, ready to represent The Hoxton brand at industry networking events and sales calls & trips.

What's in it for you...

Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene.

Become part of a team that's very passionate about creating great hospitality experiences and building a portfolio of brands.

The chance to challenge the norm and work in an environment that is both creative and rewarding.

Plenty of opportunity for development.

Food on us during your shift.

Enjoy a free night at The Hoxton and a meal for two when you first start with us.

Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work.

Time off to volunteer with one of our partner charities.

An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.

Regular team get togethers, from our High Fives to our (pretty special!) team parties - we know how to have a good time!

The chance to challenge the norm and work in an environment that is both creative and rewarding.

Excellent discounts across The Hoxton and the global Ennismore family.