Sales Manager

Ennismore; Hamburg; Hybrid; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Food on shift

Free night + meal on start

Training and development

Volunteer time off

Diversity & inclusion events

Team events and celebrations

Discounts across The Hoxton & Ennismor

Job summary

The Hoxton Hamburg is seeking a results-driven Sales Manager to drive new business and manage key hotel accounts. Working closely with the Director of Sales, you will implement strategies to increase corporate room nights and revenue across The Hoxton and Ennismore properties.

You will build strong relationships with global and local accounts, represent the brand at industry events, and lead account management plans while leveraging Agency 360 and CRM tools.

Qualifications

• 2+ years of proactive sales & key account management in hotels.
• Experience with Agency 360, CRM and MS Office.
• Strong relationship-building and networking skills.

Responsibilities

• Win new business and manage key relationships toward revenue KPIs.
• Drive corporate room nights from global and local accounts.
• Generate new business via market research and liaison with Accor and global sales.
• Build account plans and stay informed on market trends.
• Prepare and execute sales strategies to source and grow revenue.
• Utilize Agency 360 reports to review market penetration and opportunities.
• Ensure rate loading accuracy and meet deadlines.
• Organise show rounds, familiarisation trips and client visits to boost exposure.
• Cross-sell The Hoxton and Ennismore properties worldwide.

Skills

Proactive sales

Key account management

Hotel industry experience

Tools

Agency 360

CRM software

Microsoft Office Suite

Job description

The Hoxton’s second hotel in Germany is set to open in Hamburg, a city of stunning architecture criss-crossed by hundreds of canals and home to parks, cultural venues and a bustling gastronomic scene. Set as part of the exciting Alter Wall redevelopment project, The Hoxton, Hamburg will feature 188 bedrooms of varying sizes, a large lobby bar and ground floor restaurant, a beautiful rooftop restaurant and The Apartment - The Hoxton’s signature meeting and event space.

We are looking for a Sales Managerto join our team at The Hoxton,Hamburg.

Job Description

What you’ll do…

• Working closely with our Director of Sales, you will actively win over new business and manage key relationships while working towards segment revenue goals and KPIs.
• Responsible for driving corporate room nights into The Hoxton Hamburg from both global and local accounts in line with the hotel’s strategies and budgets.
• Generate new business through market research and liaising closely with Accor and The Hoxton global sales team.
• We’ll look to you to build up account management plans, making sure you’re “in the know” on the latest market news and competitor insights too.
• Prepare and execute creative sales strategies to source, drive and grow our revenues from your managed accounts.
• Responsible for ensuring Agency 360 reports are utilised to review market penetration, grow market share from account base and look for new business opportunities.
• Ensure rate loading accuracy across account base and that rates are loaded and bookable by given deadlines.
• Organise show rounds, HOX sleepovers, familiarisation trips, office visits and presentations to maximise The Hoxton’s exposure amongst key decision makers.
• Cross-sell The Hoxton and Ennismore properties globally to maximise revenue opportunities.

Qualifications

What we’re looking for…

• Individuals. You’re looking for a place where you can be you; no clones in suits here.
• Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night.
• You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
• You’re not precious. We leave our egos at the door and help get things done.
• You’re up for doing things differently and trying (almost) everything once.
• If we got stuck in a lift together, we’d have a good time and share a few laughs.
• You want to be part of a team that works hard, supports each other, and has fun along the way.
• Someone with at least 2+ years proven experience in proactive sales and key account management, in the hotel industry, who can make a quick impact on our team.
• A people person who’s great at growing and nurturing long lasting relationships.
• Strong organisational and analytical abilities.
• Proficiency in Agency 360, CRM software and Microsoft Office Suite.
• Someone with high energy, ready to represent The Hoxton brand at industry networking events and sales calls & trips.

Additional Information

What's in it for you...

• Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene.
• Become part of a team that’s very passionate about creating great hospitality experiences and building a portfolio of brands.
• The chance to challenge the norm and work in an environment that is both creative and rewarding.
• Plenty of opportunity for development.
• Food on us during your shift.
• Enjoy a free night at The Hoxton and a meal for two when you first start with us.
• Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work.
• Time off to volunteer with one of our partner charities.
• An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
• Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time!
• The chance to challenge the norm and work in an environment that is both creative and rewarding.
• Excellent discounts across The Hoxton and the global Ennismore family.