Sales Assistant

FURLA; München; Vor Ort; EUR 42.000 - 56.000; Vollzeit

Zusammenfassung

FURLA in Munich is seeking a store leader to consistently achieve monthly sales goals and enhance the business. You will work with the team to deliver an exceptional customer experience and build lasting client relationships.

The ideal candidate has 2–3 years of experience in a similar role, retail leadership in a vertically integrated company, and a strong knowledge of fashion accessories. You are proactive, data-driven, and committed to brand standards.

Qualifikationen

• 2/3 years of previous experience in the same role.
• Strong communication skills and a client-focused mindset.
• Retail leadership experience in a vertically integrated company.

Aufgaben

• Consistently achieve monthly sales goals and develop the business.
• Collaborate with associates to ensure an exceptional customer experience.
• Provide expert product knowledge and brand history to customers.
• Drive KPI targets through outstanding service and sales quality.
• Capture customer data using CRM for relationship building.
• Advise clients on fashion trends and store positioning.
• Support daily store operations and follow company procedures.
• Maintain store security standards.

Kenntnisse

Experience 2-3 years in same role

Jobbeschreibung

• Consistently achieve or exceed monthly individual and store sales goals, enhancing and developing the business;
• Work as a team player and a partner with fellow associates, foster open and constructive communication, to ensure a consistent, exceptional experience and contribute to a positive working environment;
• Provide an exceptional customer service experience by exceeding their expectations, demonstrating an excellent knowledge of the products as well as the Brand history;
• Drive and exceed individual KPI goals, by ensuring the highest level of Customer Service and quality of sales;
• Capture meaningful customer data according to the Company tools (CRM), for the purposes of connecting with the client, building relationships and personalizing future client development opportunities;
• Ability to discuss with clients and give advice on general trends in the fashion world;
• Contribute to the daily operations of the store Follow all company policies and procedure;
• Maintain security standards within the store.

KEY REQUIREMENTS:

• 2/3 years of previos experience within the same role;
• Smart, intelligent, fun, goal orientated, and driven by integrity;
• Retail Leadership experience in a vertically integrated company;
• Knowledge of the Markets is an asset;
• Hands On mindset and Self-starter;
• Accessories experience is an important plus;
• Results-oriented and process driven, with high expectations of self and team;
• Exceptional written and verbal communication skills;
• Encourage an open, honest and positive team environment.