Sales Associate Full time/Part time Hamburg Westfield

Hackett Ltd; Hamburg; In loco; EUR 28.000 - 36.000; Tempo pieno

Descrizione del lavoro

Hackett Ltd. in Hamburg is seeking a motivated retail team member to deliver exceptional customer service, promote the brand, and support daily sales activities.

You will engage with customers, demonstrate product knowledge, and help drive store success. You will manage stock, maintain shop presentation, handle cash transactions, and participate in staff meetings while upholding health and safety guidelines.

Competenze

• Customer service excellence in a retail environment.
• Ability to meet store sales goals and KPIs.
• Maintain store image and organize stock rooms.
• Adhere to dress code and health and safety guidelines.
• Open/close the store and handle administrative tasks.

Mansioni

• Resolve customer inquiries and exceed expectations in the store.
• Serve multiple clients using standard procedures.
• Manage transactions at the cash register with precision and efficiency.
• Know, understand and demonstrate an updated and complete knowledge of the product.
• Reach personal / store sales goals taking into account the KPIs of the store.
• Maintain the store according to the image of the company.
• Keep the stock room and accessories room organised.
• Keep stock loss to a minimum.
• Replenish in a timely manner.
• Comply with the company's dress code.
• Participate and contribute in informative and staff meetings.
• Develop and maintain good working relationships with all colleagues, including line management.
• Advise and help train other staff members.
• Observe and work within the health and safety guidelines.
• Be a good ambassador for the brand.
• Open and close the store when necessary.
• Administrative management.

Descrizione del lavoro

You involve yourself in everything you do, you take care of every tiny detail. If this sounds like youwe are waiting to hear from you. We are splendid at creating teams and helping them develop in a distinguished way.

We wake up the British spirit with everything we do andwe count on you tocontinuegrowing and improving.
We create an experience, smile!Youhave found Hackett.

Your mission:
Contribute to the achievement of the store's objectives through effective sales skills and customer service while promoting the brand image.

What will your objectives be?

Customer service

• Resolve customer inquiries and exceed expectations in the store.
• Serve multiple clients using standard procedures.
• Manage transactions at the cash register with precision and efficiency.
• Know, understand and demonstrate an updated and complete knowledge of the product.

Sales

• Reach personal / store sales goals taking into account the KPIs of the store.

Image of the store

• Maintain the store according to the image of the company.
• Keep the stock room and accessories room organised.
• Keep stock loss to a minimum.
• Replenish in a timely manner.

Professional behavior

• Comply with the company's dress code.
• Participate and contribute in informative and staff meetings.
• Develop and maintain good working relationships with all colleagues, including line management.
• Advise and help train other staff members.
• Observe and work within the health and safety guidelines.
• Be a good ambassador for the brand.

Store management

• Open and close the store when necessary.
• Administrative management.