Sales Associate

Crocs, Inc.; Ingolstadt; In loco; EUR 24.000 - 30.000; Tempo pieno

Descrizione del lavoro

Crocs, Inc. in Ingolstadt is seeking a Sales Associate to deliver world-class service to our consumers daily. You will educate customers about our products, support in-store promotions, and assist the store team in achieving company goals.

You will work with passion for retail, build rapport with shoppers, and contribute to a friendly team environment while maintaining store standards including POS operations, merchandising, and inventory control.

Competenze

• Customer service oriented and able to communicate effectively.
• Ability to multitask and be proactive in a retail environment.
• Comfort with POS systems and cash handling.
• Friendly, approachable demeanor and ability to build rapport with customers.
• Flexibility to work nights, weekends, and holidays as needed.

Mansioni

• Deliver outstanding service to consumers using Crocs service standards.
• Contribute to a positive team environment and share ideas for improvement.
• Assist in various store areas including customer service, product knowledge, visual presentation, and stock room management.
• Support daily retail operations such as POS, stock replenishment, pricing, promotions, and loyalty programs.
• Lead by example and collaborate with Store Management to improve sales KPIs.
• Adhere to Crocs asset protection policies and inventory controls.

Descrizione del lavoro

Overview

As a Sales Associate (m/w/d) you will have the opportunity to deliver exceptional experiences and provide world class service to our valued consumers every day. From educating consumers about our products, in-store promotions, and events to supporting the store team in achieving company goals and initiatives, this role offers growth potential alongside the industry’s finest teammates and partners.

What You’ll Do

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model
• Proactively contribute to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations such as POS system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.
• Leads by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

What You’ll Bring to the Table

• Flexibility in work schedule, including availability for nights, weekends, holidays and extended hours, with regular attendance being essential
• A genuine excitement for retail and sales, with a passion for creating memorable shopping experiences for all consumers.
• Strong communication and interpersonal skills, building rapport with consumers and team members alike.
• A proactive approach to completing tasks efficiently and with attention to detail.
• A commitment to representing Crocs as a proud brand ambassador, embodying the brand’s values and helping drive its success.