Retail Sales Consultant

ASBIS; Deutschland; Vor Ort; EUR 24.000 - 30.000; Vollzeit

Benefits dieser Stelle

Competitive salary package

International opportunities

Team buildings

Career development

Zusammenfassung

ASBIS in Berlin, Germany is hiring a Retail Sales Consultant to deliver exceptional customer service, drive sales, and build strong client relationships in a fast-growing multinational environment. You will advise customers on product features, identify upsell opportunities, manage orders, and support daily store operations while maintaining accurate CRM records.

This onsite role requires 2+ years in retail sales, fluent German and English, and a proactive, customer-focused approach to thrive

Qualifikationen

• 2+ years in retail sales or showroom sales or a similar customer-facing role.
• Experience with sales targets and building customer relationships.
• Excellent communication and interpersonal skills.
• Fluent German and English.
• Ability to multitask in a busy retail environment.
• CRM or retail systems experience is a plus.

Aufgaben

• Achieve personal sales targets and performance goals.
• Advise customers on product features, benefits, and suitable solutions.
• Identify upselling and cross-selling opportunities.
• Handle customer inquiries and resolve concerns professionally.
• Build and maintain strong client relationships through follow-up and personalized service.
• Maintain accurate inventory and customer records in the CRM system.
• Process sales transactions, orders, refunds, invoices, and customer collections accurately.
• Stay up to date with the product range, new launches, and relevant market trends.
• Follow company customer service standards, procedures, and the store Playbook.

Kenntnisse

Retail sales

Customer service

Communication

German & English

Tools

CRM systems

Jobbeschreibung

With over 2700 employees in 34+ subsidiaries across the EMEA region, ASBIS is a pre-eminent global value add distributor, OEM, and solutions provider. We are distinguished by our in-depth industry insight and 36+ years of experience as a reliable global partner for clients and suppliers.

We are proud of being one of the certified companies by Great Place to Work®, the global authority on workplace culture, as we believe that our true asset is people.

ASBIS invests a lot to create a workplace where every employee has consistently positive experience, professional growth, and appropriate support to unlock their potential and build a future with the Company.

Whatever your area of expertise and specialization, you will find a range of career opportunities at ASBIS.

About the position:

We are looking for a Retail Sales Consultant to provide exceptional customer service, drive sales, and build strong client relationships.

You will advise customers on product selection, identify upselling and cross-selling opportunities, handle sales and customer orders, and ensure a smooth and personalized customer experience. You will also support daily store operations, inventory management, and CRM administration.

This is an onsite position based in our office in Berlin, Germany.

Key Responsibilities:

• Achieve personal sales targets and agreed performance goals
• Advise customers on product features, benefits, and suitable solutions
• Identify upselling and cross-selling opportunities
• Handle customer enquiries and resolve concerns professionally
• Build and maintain strong client relationships through follow-up and personalized service
• Maintain a clean, organized, and welcoming sales environment
• Process sales transactions, orders, refunds, invoices, and customer collections accurately
• Maintain accurate inventory and customer records in the CRM system
• Stay up to date with the product range, new launches, and relevant market trends
• Follow company customer service standards, procedures, and the store Playbook

Required experience and skills:

• 2+ year of experience in retail sales, showroom sales, or a similar customer-facing role
• Experience working with sales targets and customer relationships
• Excellent communication and interpersonal skills
• Strong customer service and sales orientation
• Ability to multitask and prioritize in a busy retail environment
• Proactive, energetic, and customer-focused approach
• Good attention to detail and accuracy
• Experience with CRM or retail systems is a plus
• Fluent German and English

We offer:

• Opportunity to work for a financially strong, fast-growing multinational company
• Constant interaction with global teams of professionals
• International career opportunities
• Access to continuous professional development: training, certification programs, events, and team buildings
• Competitive salary package and motivation scheme

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