Sales Consultant German Market (m/f/d)

METRO Markets; Düsseldorf; On-site; EUR 38,000 - 52,000; Full time

Benefits offered by this job

Metro Card with employee discount

Corporate discounts

Team events and language courses

Job summary

METRO Markets in Germany is seeking a Sales Consultant (m/f/d) to support our sales team for the German market. You will provide telephone consultations to restaurants, hotels, and other HoReCa customers, advising on our high-quality kitchen technology solutions and closing inbound opportunities.

In addition, you will proactively upsell and cross-sell product bundles, create tailored offers with clear terms, and track inquiries through to successful completion while building long-term

Qualifications

• Experience in sales, ideally in a telephone-based role.
• Experience in and with HoReCa equipment/products.
• Strong communication skills and professional phone manner.
• Team player with ideas to optimize customer service.
• Affinity for gastronomy and interest in technical solutions.
• Native-level German and good English; Dutch a plus.

Responsibilities

• Conducting telephone consultations (inbound calls) to advise and sell our high-quality commercial kitchen technology products to our German key existing and new customers (hotels, restaurants, and small businesses)
• Proactively advising and selling our products and product bundles through outbound calls
• Creating individual offers, including clarifying details such as availability and conditions, in collaboration with business partners and respective teams
• Tracking customer inquiries and individual offers until successful completion
• Building and maintaining long-term customer relationships through regular contact and follow-up calls
• Identifying upselling and cross‑selling opportunities to increase value for our customers
• Actively contributing to the continuous improvement of the inbound process by sharing expertise and introducing innovative ideas

Skills

Sales experience

Phone-based sales

German (native)

English

Dutch (plus)

Job description

Online marketplaces have never been this awesome.

Are you looking for an exciting opportunity in sales where you can utilize your communication skills and sell high-quality products to discerning customers? Then you've come to the right place! We are seeking a motivated Sales Consultant (m/f/d) to support our sales team for the German Market and to contribute significantly to the success of our company. What to expect: You will provide telephone consultation to our German key business customers, including restaurants, hotels, and small businesses, regarding our high-quality solutions in the field of commercial kitchen technology. You will have access to inbound calls, allowing you to actively and precisely address our customers' inquiries. Your responsibilities at a glance:

• Conducting telephone consultations (inbound calls) to advise and sell our high-quality commercial kitchen technology products to our German key existing and new customers (hotels, restaurants, and small businesses)
• Proactively advising and selling our products and product bundles through outbound calls
• Creating individual offers, including clarifying details such as availability and conditions, in collaboration with business partners and respective teams
• Tracking customer inquiries and individual offers until successful completion
• Building and maintaining long-term customer relationships through regular contact and follow-up calls
• Identifying upselling and cross‑selling opportunities to increase value for our customers
• Actively contributing to the continuous improvement of the inbound process by sharing expertise and introducing innovative ideas

You've got

• Experience in sales , ideally in a telephone-based role
• Experience in and with the corresponding equipment/products in the HoReCa sector
• Strong communication skills and the ability to present yourself in a friendly and professional manner over the phone
• You are a team player and enjoy contributing your ideas to continuously optimize customer service
• Affinity for the gastronomy industry and an interest in technical solutions are advantageous
• Native-level proficiency in German and good English skills and Dutch a plus

We've got

• An innovative product with an exciting career opportunity
• An agile environment with a startup mentality, streamlined processes, flat hierarchies, and the courage to evaluate new approaches
• A multinational team with 70+ different nationalities and an open and transparent work environment
• Metro Card including employee discount
• Corporate discounts with various brand manufacturers
• Team events, meetups, TechTalks, and language courses
• and much more

About us

We create the future of B2B commerce by giving business relationships a platform. Our marketplace enables millions of business owners all over the world to focus on what they do best - delight others.